The Unofficial 7-Eleven Speak Out Wireless Canada Consumer Page 
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7:48 pm
September 8, 2025
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Tried activating/swapping old sim to brand new one, and it didn't work. Seems the old activation page requires a 20 digit activation code, but the brand new sim has only a 19 digit code. Hope they fix this soon.
5:49 am
August 28, 2010
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My plan expires in a few days and I need to top up my account. Does anyone know if I will lose those funds since I can't activate the new sim card yet? Or is my account/plan unaffected by the sim card change? 
6:50 am
January 16, 2017
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I was in a similar position. I topped it up with the minimum when I got the new sim card. The account is now good for another year just like normal procedure but the new sim isn't activated yet (can't be activated yet). The old one is still working for now.
12:43 pm
September 7, 2016
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Both my Samsungs continue to work showing a 3G connection
I was able to pick up two of the new SIM cards at the only 711 in town. I think that I was the first to inquire as they had to get them from the back office and called someone to confirm that there was no charge.
The SpeakOut website now shows:
"Information regarding our new 4G network will be updated shortly. Keep checking back."
4:51 pm
September 9, 2025
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Opti said
Tried activating/swapping old sim to brand new one, and it didn't work. Seems the old activation page requires a 20 digit activation code, but the brand new sim has only a 19 digit code. Hope they fix this soon.
When selecting the Replace SIM button the "ICCID" field turns red so I am guessing the 19 vs. 20 character thing is the issue. Although my Account PIN is just a guess on my part. Forgot that many years ago.
I tried calling several times and the response is "extremely" busy followed by a hang up.
