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Voucher number invalid?
September 10, 2012
6:09 pm
Baiger
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September 10, 2012
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I just bought a voucher from a 7-11 store and tried to top up with it, but the website kept returning "The Voucher Number is invalid or has already been used" to me. Has anyone ever experience a similar problem?

September 10, 2012
6:39 pm
iamdrumming
Niagara Falls
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Not here. Did you try entering the number on your phone instead of the site? You may have incorrectly entered any of the digits as well.

September 10, 2012
7:50 pm
Baiger
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September 10, 2012
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Yes I also dialed *888 but got the same complaint. I've also carefully revised the digits for several times, so I think it's unlikely for this reason

September 10, 2012
8:12 pm
chimpanzee
vancouver
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sounds like someone sold you a used voucher.

September 11, 2012
3:24 am
seagame2001
Mississauga
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January 24, 2010
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Look at the date and time on the voucher you bought see it was correct time and date or not

If not then you got cheat

Logo+hghjg=save $$$$$

September 11, 2012
8:34 am
walter_wpg
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I seem to recall having a similar problem a year or so ago. I bought the voucher (it was "freshly printed"), and tried to top-up right outside in the 7-11 parking lot. I got some kind of error message. However, I called up customer service and the rep was able to enter my top-up for me. Not sure why there was a problem, but you should definitely call up Speak Out customer service and see if they can process your top-up, before you dismiss it as bogus.

September 11, 2012
12:22 pm
iamdrumming
Niagara Falls
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Very good advice walter_wpg. When in doubt call customer service.

September 11, 2012
8:29 pm
Baiger
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September 10, 2012
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I called customer service this morning and it was resolved. Thank you all!