The Unofficial 7-Eleven Speak Out Wireless Canada Consumer Page 
Facebook
Twitter
Email this
Log In
Register
Home
Topic RSS
11:55 am
anyone else having this problem? I have texting my firends and none of them are reacieving my messages?
Can't seem to understand why...its local and im pretty sure im being charged for all of them. i click on their name, select options and slect messeage and type and then send. Anyone know why they are not reacieving text?
5:47 pm
I had this problem with the 1208 a month ago and I just started having it again today. I've phoned customer service and I'll post if I find out what's up.
The first time I had issues, I switched my sim card to my old 1600 and was back in business. After a few days I switched back and it worked fine. I assumed that Speakout had fixed whatever the issue was.
At the moment, I can receive texts fine but none of my outgoing texts are being sent even though they show up in my sent messages box. I've deleted all my old messages so it's nothing to do with memory.
6:07 pm
When I talked customer service they asked me to power off my phone for 10 minutes so they could 'resend the switch'. When I powered my phone back up, my texts were sending fine again.
Try powering down your phone first but if that doesn't work get on the horn to customer service.
8:24 pm
Ok, i called the so service and the guys were very helpful. For some reason the telus will not accept our texts, we can receive text from them but we cant send them, and even when we send, they will not receive. but we will get charged. So the guys at SO put like $1.00 credit back to my account(very nice of them too). And the guy said, that was a problem with telus side not SO. So im guessing the two sides need to get together and figure out why this is happening. My friend who has rogers receives every text i said him. I dont know about any other company.
Offline
