January 19, 2015
So I'm about run out of minutes on day 16 of my 1st 30 day Value Plan. I know I can continue to use my phone at 30 cents/minute, but I had assumed I could also just buy a new Value Plan.
But when I try to deactivate my current plan, I'm told "You have selected to remove this ACTIVE/PENDING Value Plan or PENDING Action from your account... If this is an ACTIVE Plan or Add-On, this removal will take effect at the end of this plan's 30-day period."
Really? Do I have to wait 2 weeks for the existing (now worthless) plan to expire before I can activate a new one? If so, it would be cheaper for me to replace the SIM! What gives?
November 1, 2013
sounds confusing, alright.
I've used these plans before and run out of time before the enddate and wanted to renew.
I cancelled, waited awhile and then returned to site to see that the plan had been cancelled...ie: given their site time to refresh. Then, I started a new plan with no trouble.
Hopefully they haven't changed the possibility to do this but in any case, what have you got to lose? Cancel the plan and then start a new one.