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Question about redeeming the referral code
September 2, 2010
8:44 pm
user
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July 5, 2010
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I activated the phone about may be 3 months ago with $5 balance. I didn't need the phone until now and so put in some airtime and called customer service to redeem the code. I was denied to apply the code even though this is the first time I put in money. I didn't see such rule stated on the promo banner floating around, so what is the deal here?? Am I blind or being mislead? :cry::yell::frown:

September 2, 2010
8:53 pm
Sue
Vancouver, BC
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December 11, 2009
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A PAY IT FORWARD referral code is valid for 15 days. SO sends a text message to the person who asked for the code and this info is included in the message.

September 2, 2010
9:39 pm
user
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The PAY IT FORWARD code is fresh, just a week old. The Rep denied it because the account was activated couple months ago even though it had been just $5 sitting on the account.
Do you have to apply the referral code within a certain period of time (and which is?? and said where???) after activation?

September 3, 2010
3:59 am
andreww
Toronto
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You have two weeks from the time you activate your phone, to use a referral code.

September 3, 2010
8:22 am
user
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Where did you find this info??

September 6, 2010
6:00 am
andreww
Toronto
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October 13, 2010
8:40 pm
lslqssns
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I just activated my phone and had similar questions. I was told referral codes must be used within 15 days of activating a new account.