Porting speakout number to speakout number | Technical service details | Consumer forum

Please consider registering
guest

sp_LogInOut Log In sp_Registration Register

Register | Lost password?
sp_Feed Topic RSS sp_TopicIcon
Porting speakout number to speakout number
January 5, 2014
1:24 pm
liveitwell
Member
Members
Forum Posts: 3
Member Since:
January 5, 2014
sp_UserOfflineSmall Offline

So Ive lost my cellphone and all my contacts, Im wondering if I can set up another speakout account/phone and have my old speakout number ported to the new phone thus enabling people who's contacts Ive lost to contact me at the same number. Any one know if this is possible??? Thank you

January 5, 2014
4:27 pm
iamdrumming
Niagara Falls
Moderator
Moderators
Forum Posts: 2053
Member Since:
October 14, 2008
sp_UserOfflineSmall Offline

Just phone SpeakOut customer service, and they'll transfer your account to a new SIM.

January 6, 2014
12:07 pm
liveitwell
Member
Members
Forum Posts: 3
Member Since:
January 5, 2014
sp_UserOfflineSmall Offline

once I get a phone does it not already have an issued phone number? will they be able to transfer my account AS WELL as my previous phone number? to a new sim?

January 6, 2014
12:41 pm
iamdrumming
Niagara Falls
Moderator
Moderators
Forum Posts: 2053
Member Since:
October 14, 2008
sp_UserOfflineSmall Offline

I have had my SpeakOut phone for many years, so I'm not sure how they do it now. However, I believe the phone number is issued once the sim is activated.

Yes, the account (and previous phone number) would be transferred to the new sim.

January 6, 2014
2:14 pm
bridonca
Moderator
Moderators
Forum Posts: 1201
Member Since:
April 22, 2009
sp_UserOfflineSmall Offline

In Canada, a new SIM card has nothing on it. The SIM card has to be activated, and a phone number is then assigned to it.

The phone itself accesses your account from your SIM card. If you put another valid SIM card in the phone, the phone then accesses that account. That makes swapping phones rather painless to do, so it is easier to upgrade.

As already stated, if you lose a phone, or the SIM card is damaged, you can buy a new SIM card, and can get Speakout to transfer your account from the old SIM card to the new SIM card. Your account, old phone number and balance gets transferred to the new SIM card.

Android phones allow you to store your phone numbers on google's cloud. That makes it easier to get your old numbers when you swap phones. A gmail address and password can access your phone numbers if they are already stored in google's servers.

January 6, 2014
3:35 pm
liveitwell
Member
Members
Forum Posts: 3
Member Since:
January 5, 2014
sp_UserOfflineSmall Offline

Yup I just did this sucsxessfully you buy a new sim and DONT activate it, call customer service and they transfer account phone number to the new card.