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5:29 pm
December 18, 2009
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I recently got NOKIA 1661 with the latest promotion of airtime. do not use the phone much, just to call my husband from the highway whether I am going to be late or not ( due to traffic). In the last two days discovered that I can not receive any incoming calls! I went through the ringing volume, the profile ( no, it is not on "silence", I switched it to "Loud" and tried "normal"), but whenever the call is coming the display lights and I see the number but there is no sound. At the bottom right corner the word "silence" comes up...and then I get the message " missed call"...Just call the customer service, they do not know whet else to do< ill try to investigate...
Has anyone have any suggestions?
If I take the phone back for exchange, will I lose all the airtime and have to buy another voucher?
Thanks
6:37 pm
October 14, 2008
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Sounds like you have a defective phone. No, you will not lose airtime by returning the phone, since the airtime (and your identity) is tied to the sim card, and not the phone.
6:45 pm
December 18, 2009
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Many thanks!!! I will try to exchange it today.
3:31 am
January 1, 2010
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I just got the Nokia 1661 on Boxing Day and this same problem has happened to me, my phone doesn't ring when I get an incoming call. Menu > Settings > Tone settings > Ringing tone (and then it goes back to the Nokia start up screen). Very frustrating.
Abbygirl, were you successful exchanging your phone? Or did you fix this problem some how?
