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new number porting requirements
September 2, 2008
12:53 pm
elmanl
Guest
Guests

Just ported my Dad's fido prepaid to SpeakOut, FYI They now ask for the fido account number and IMEI number.
Last time I ported all I gave was my phone number and they called me on my fido phone before porting it to SO.

September 2, 2008
1:57 pm
slomo
Guest
Guests

Which IMEI number are they asking for, the number from the Fido phone or the Speakout phone?

September 4, 2008
1:42 pm
elman
Guest
Guests

They asked for the account number and IMEI of the phone number you want to port to speakout. In my case the Fido phone number I want to port to SO

September 12, 2008
4:19 pm
Sue
Guest
Guests

I just ported a Telus payasyougo number to SO. Service was fantastic!! Took 3 hours!!

I called Speakout at 1-866-310-1023 at 10 am Vancouver time. The operator asked for my Telus number, my Speakout number, telus account number (which I have as I was using monthly topup automatically with credit card), my telus PIN or voicemail passcode, and the IMEI or ESN number. As my phone is an old Audiovox, I removed the battery and found 3 numbers on the phone. None of them said IMEI or ESN so I was instructed to call Telus to determine which one it was. It was the 11-digit number which started with 09... I was told that it would take 1-3 business days. They also asked for an alternate phone number in case of a problem. I supplied my landline number. At 1pm, 3 hours later, I got a message on the SO phone that the number had been successfully ported over. No one called the telus phone to verify as I guess that I had supplied the correct passcode and account to verify that I owned the phone. Great service from SO!!