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1:38 pm
October 4, 2010
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Hi I'm a newbie here and just wanted to ask if it's normal for someone to PM you several times with invalid referral codes?
I originally requested a referral code in another thread but a certain person who shall remain nameless for the time being is sending me referral codes which are not valid and I think it's kind of rude if not totally annoying. Should I report this person to the web administrator, or is this kind of thing normal here or what?
1:42 pm
September 23, 2010
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I have just sent you a valid referral code.
Let me know if you use it.
2:17 pm
October 4, 2010
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I tried to use it and they told me it's already been used.
2:47 pm
March 31, 2007
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Feel free to let us know who is sending you invalid codes. We strongly discourage that people send the same code to several people at once and will ban people after a polite reminder about the rules.
2:48 pm
September 23, 2010
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My code was definitely a valid code.
I noticed that you had posted on another thread earlier today that you yourselves have a referral code to give out (ie. you are a referrer rather than a referree).
Someone else had posted that "I was told [by a SO CSR] that once a referral code is generated from a given phone number, that phone number will not be able to become the referee."
May be that is what had happened to your phone number.
So, I will now reclaim my code and have it available for another request.
2:50 pm
September 22, 2010
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Sent my code to hirush and pm him to see if it is used, but no reply. My code will expire soon.
I just send you mine to see if you can use it.
3:15 pm
October 4, 2010
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kyso316 said:
My code was definitely a valid code.
I noticed that you had posted on another thread earlier today that you yourselves have a referral code to give out (ie. you are a referrer rather than a referree).
Someone else had posted that "I was told [by a SO CSR] that once a referral code is generated from a given phone number, that phone number will not be able to become the referee."
May be that is what had happened to your phone number.
So, I will now reclaim my code and have it available for another request.
kyso316,
You mean if I generate a referral code to give to someone else, then I can't USE a code FROM someone else ever again?
Just to be sure, I phoned customer service and they told me that's not true. So I think Peter's suggestion that people are sending the same referral code to a whole bunch of people is probably what's happening here.
3:48 pm
September 23, 2010
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joni said:
kyso316 said:
My code was definitely a valid code.
I noticed that you had posted on another thread earlier today that you yourselves have a referral code to give out (ie. you are a referrer rather than a referree).
Someone else had posted that "I was told [by a SO CSR] that once a referral code is generated from a given phone number, that phone number will not be able to become the referee."
May be that is what had happened to your phone number.
So, I will now reclaim my code and have it available for another request.
kyso316,
You mean if I generate a referral code to give to someone else, then I can't USE a code FROM someone else ever again?
Just to be sure, I phoned customer service and they told me that's not true. So I think Peter's suggestion that people are sending the same referral code to a whole bunch of people is probably what's happening here.
May be so ....
But I know that my code was valid .... absolutely.
3:48 pm
August 16, 2010
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I think something may be wrong with their system. I requested a brand new code 3 days ago, and sent it the same day. He replied saying the code was invalid/used! I have no idea how that's possible, and my account wasn't credited either. I called SO, they gave me a new one, I sent it to the dude but he never replied yet. What should I do?
4:36 pm
October 4, 2010
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Is there a rule with Speakout about how many codes you can redeem within a certain period of time?
Customer service told me there wasn't, but I just read in another thread here that there is. Can anyone clarify this?
5:39 pm
October 3, 2010
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I think we should make it clear.ONLY NEW ACTIVE PHONE USE REFER CODE ONCE.
3:52 am
March 10, 2010
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Joni, not sure what you are asking, but as you reported that you successfully applied a referral code supplied by me a few days ago, I think I know what your problem is. You can only use one referral code ever. You used mine (although I haven't checked) so you can't use one from anyone else. However, you can now call customer service and request a code. If you can get someone else to use it, you will be credited $10 on your account as well.
Hope this helps.
4:38 am
October 4, 2010
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andreww said:
Joni, not sure what you are asking, but as you reported that you successfully applied a referral code supplied by me a few days ago, I think I know what your problem is. You can only use one referral code ever. You used mine (although I haven't checked) so you can't use one from anyone else. However, you can now call customer service and request a code. If you can get someone else to use it, you will be credited $10 on your account as well.
Hope this helps.
So why when I phoned customer service about this very issue did they tell me there was no limit? I specifically asked them this question before trying to use a second referral code, and they told me it was OK so long as I was a new customer within 15 days of a new purchase-----the "problem" is that people have sent me referral codes that have already been used, which I find to be unacceptable behaviour from people who should know better.
5:48 am
March 10, 2010
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I am fairly sure that you misunderstood. I'm pretty sure that you can only validate one code upon activation of your phone.
9:16 pm
October 4, 2010
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andreww said:
I am fairly sure that you misunderstood. I'm pretty sure that you can only validate one code upon activation of your phone.
OK but I specifically told the customer service rep that I had already redeemed a referral code and asked her if there was a limit to how many you can redeem and she said NO. Maybe she misunderstood my question? In any case, would the rep not be able to see that I already redeemed a referral code, especially considering I told her I had redeemed one, and then be able to figure out that's why I could not redeem another one?
This is maddening!
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