![sp_Feed](https://www.speakoutwireless.ca/wp-content/sp-resources/forum-themes/default/images/sp_Feed.png)
![sp_TopicIcon](https://www.speakoutwireless.ca/wp-content/sp-resources/forum-themes/default/images/sp_TopicIcon.png)
Account at zero; top up bought; no phone number associated with account
October 26, 2023
1:44 pm
1:44 pm
phoney
Newbie
Members
Forum Posts: 1
Member Since:
October 26, 2023
October 26, 2023
![sp_UserOfflineSmall](https://www.speakoutwireless.ca/wp-content/sp-resources/forum-themes/default/images/sp_UserOfflineSmall.png)
Recently I uploaded a large file from my 711 phone and now I noticed that my account balance is at zero! The file took up $50 from my account?
Now my 711 phone number has been removed. I have bought a 711 top up though I am not sure how to proceed to get my account back. The add a phone screen says that I need to have made at least one phone call to add my phone. I have not actually made a call on my phone yet.
Help please!