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Website changes
November 15, 2010
9:21 am
tomboalogo
Canada
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I've been waiting to see what the website update brings and stumbled on this link:

Online account management anyone???

November 15, 2010
9:52 am
davidA
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tomboalogo said:

I've been waiting to see what the website update brings and stumbled on this link:

Online account management anyone???


The official Speakout website has been 'down' for at least 48 hours.

November 15, 2010
10:10 am
tomboalogo
Canada
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did you even click on the link? --- oops looks like speakout fixed the link I was referring to. There was buttons to do online vouchers, etc. - I guess we'll have to wait some more

November 15, 2010
12:05 pm
iamdrumming
Niagara Falls
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As long as they keep the 365 day expiry on all vouchers, I'm happy.

You hear that SpeakOut???

November 15, 2010
4:19 pm
iamdrumming
Niagara Falls
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tomboalogo said:

did you even click on the link? --- oops looks like speakout fixed the link I was referring to. There was buttons to do online vouchers, etc. - I guess we'll have to wait some more


If they offered online vouchers that would be HUGE to all those not close to a 7-Eleven (Ottawa, Quebec, Maritimes). This is really great if it's true. I wish I saw the site before it was fixed

November 15, 2010
5:06 pm
rrraven
Toronto
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This is actually what I came to post about. This weekend I was trying to visit the "official" site and mostly got the "not available" message, but once it did give me a glimpse inside and there was a section for adding a voucher online. From what I saw it wasn't clear if you could BUY it online and avoid visiting the store, or only enter it online instead of by phone. Hopefully the former, but even the latter is a step in the right direction.

November 15, 2010
6:52 pm
edn
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Was jsut on new website, it is very nice, what are the benefits to subscribing to the site? Couldn't find that out.

November 15, 2010
8:02 pm
lslqssns
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This from Speakout's improved website:

How do I add airtime to my SpeakOut Wireless account?”
“Airtime vouchers can be purchased in $25, $50, $75, and $100 denominations at your local 7-Eleven store, or online. To activate airtime vouchers from your SpeakOut Wireless phone, dial *888 and follow the prompts. Have your SpeakOut Airtime voucher ready when calling. You may also activate your airtime online.”

I think there are quite a few kinks that still need to be worked out on the website. For instance, I'm not sure we are able to register an account as I can't see the letters the form is requesting in field "Type the letters above:"

November 15, 2010
8:50 pm
springbok
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have the same issue. Cannot see the letters box at all to type in.

November 15, 2010
9:28 pm
Peter
BC
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The website has been anything but Speak Out's forte since they started (and based on this half-launch, I wouldn't expect a completely smooth ride), but at least we've given them enough business that they've been able to slowly but steadily improve!

Online top-ups would be, well, the bee's knees. Yup, the bee's knees.

November 16, 2010
5:52 am
valianty
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What does mean type the letters above, when I try to register? I don't see any letters. I think the site is not function well. We have to wait and see.

November 16, 2010
8:13 am
micnic
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was told they are working on it

November 16, 2010
8:15 am
tlfc
Etobicoke
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The registration page is working now. I hope we eventually get to see all of our account activity including calls received and made, a text message summary would be nice too…

November 16, 2010
9:39 am
M-e-X-x
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Just set up my account. For now, nothing fancy. Just shows you your account balance and expiry date as well as add-ons you currently have and their expiry date. You can also manage multiple account numbers.

November 16, 2010
10:10 am
Peter
BC
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Registration works well. They send a text to your phone to verify that you own that account.

Their activation page looks interesting -- you can pick your local city, which means that you can almost pick your area code (multiple area codes could of course serve the same city) rather than using the store code trick.

November 16, 2010
10:36 am
valianty
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I don't see any links to add airtime online so far.

November 16, 2010
12:09 pm
iamdrumming
Niagara Falls
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valianty said:

I don't see any links to add airtime online so far.


I just emailed them to see when that will become an option. As their site is brand new, give them time to add more options. I very much like the site so far. Great job SpeakOut!!

November 16, 2010
2:19 pm
Rassko
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November 16, 2010
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I can't confirm my registration. The email link is broken. Says.. Whoops, page not found. I even tried cutting and pasting confirmation addy. Any ideas how to complete registration?

November 16, 2010
3:41 pm
Isle
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November 16, 2010
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Hi Rassko, I was able to register and login without any problems. You can try that email link again and if it still doesn't work, there is a Contact Us link at the bottom of the new site where you can submit enquiries to 7-11 CS. Include your email and the validation link URL for faster process.

November 17, 2010
6:00 am
micnic
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Rassko said:

I can't confirm my registration. The email link is broken. Says.. Whoops, page not found. I even tried cutting and pasting confirmation addy. Any ideas how to complete registration?


there is a faster way. I had the same problem. Just click on Forgot Password and they will email you new password right away. Then put your login and paste the NEW password and you should be good to go. Work for me. Once your in just change your password to whatever you want.

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