Bought top-up online—missed free Blu phones at store?! | 7-Eleven Rates and Plans | Consumer forum

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Bought top-up online—missed free Blu phones at store?!
December 12, 2015
10:23 pm
Forum Posts: 10
Member Since:
January 19, 2010
sp_UserOfflineSmall Offline

I've been quite disappointed with the short battery life of the last Speakout phone I bought, the Acer Z220, which I must recharge after only about an hour of talk time. Needless to say, I've been looking forward to the next Free Phone promotion so I could get something better.

I used to buy my top-ups at out neighbourhood 7-Eleven, but started using the Speakout website figuring they'd show any promotions that were available locally.

Yesterday afternoon I went to the site for a $100 top-up. First, as usual, I checked the Promotions page, but saw no free-phone deals.

That evening I happened to stop at the store, and was surprised to see a banner out front: FREE PHONE WITH $100 TOP-UP! The guy at the counter even showed me one of the Blu Advances. The reviews I've read say it has an 8-hour (!) charge time. Wow—I'd sure rather be using one of those.

I contacted Speakout to find out what the heck was going on. They replied: "We're sorry, but this promotion is no longer available. However, some stores still have some of the phones..."

Does this seem as goofy to you as it does me? Am I actually being _penalized_ for using the website rather than driving to the store? Should we be warning people not to use the site, because they may miss something?

December 13, 2015
2:30 am
Forum Posts: 322
Member Since:
January 18, 2009
sp_UserOfflineSmall Offline

Unfortunate but there was a discussion here indicating some stores still had some stock. Obviously Speakout can't keep track of individual stores inventory, so I guees one needs to check and do some homework. Their new promotion is $50 off other phones. Did you see that??
I personally would just go buy another topup and get the phone if available. If you talk on the phone for an hour a day you will surely use the time up.