Balance disapoeared :( | 7-Eleven Rates and Plans | Consumer forum

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Balance disapoeared :(
December 29, 2016
10:23 am
Forum Posts: 5
Member Since:
December 6, 2009
sp_UserOfflineSmall Offline

I have the 1GB value plan and I guess I played too much Pokemon and ran out of data three days ago.

I rarely talk on the phone but when I did for a minute today I see I only have .35 cents left. I had over $102 on December 8.

I'm worried how over $50 could have disappeared from my account between December 8 and today.

My value plan is due for renewal January 7th.

Has anyone else had money disappear from their account like this?

December 30, 2016
7:05 am
Forum Posts: 18
Member Since:
February 12, 2014
sp_UserOfflineSmall Offline

I don't use data, but would call speakout cust service..