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Consumer forum Technical service details Can I change area code?

Can I change area code?
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3:35 pm
March 30, 2011


WINDWIND

VANCOUVER

Member

posts 38
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I wonder if it is possible to change area code from 604 to 778 for vancouver district, to better identified from the other phone no.?

4:18 pm
March 30, 2011


bridonca

Moderator

posts 764
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2

That is a good question. When I bought my SIM from a seller from out west, I had no difficulty getting a Speakout Customer service representative to to change it to a Halifax 902 number. I have no idea if you can do that in the same province without a charge though. Talk to a CSR and let us know! :)

4:22 pm
March 30, 2011


iamdrumming

Niagara Falls

Moderator

posts 1531
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You should be able to for free, since you are getting a number in a different area code, even if it is the same geographical area. The $10 charge applies if you want a new number within the same area code. As Bridonca said, your best bet would be to call SpeakOut customer service.

7:08 pm
March 30, 2011


WINDWIND

VANCOUVER

Member

posts 38
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4

Here comes the answer, No.

The customer service said that they just don't guarantee if the no. is taken or not.

I asked if I wanna change my no. from 604 to 647, they said they could do that without charges.

"Then how could you guarantee that 647 no. is not taken? —-We could only guarantee that because you are moving"

That's is all I got. So, maybe I am stupid, I still not understand how it works.

Or, they just don't allow area code changing for the same geographical area.

4:30 am
March 31, 2011


bridonca

Moderator

posts 764
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5

Sadly, it makes sense. Speakout has limited control over the numbers, Rogers pulls the strings. So Speakout can only mete out what is in Rogers remainder bin. If lucky, you get a nice number and area code, it looks like you lost.

I think the best way to fix this problem is to pay less than $10 for a FIDO SIM, get the number you want, and then port that number over to Speakout. That is what I did to get a easy to remember Speakout Halifax number.

12:12 pm
March 31, 2011


iamdrumming

Niagara Falls

Moderator

posts 1531
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6

True, just like the official site says, you can not pick and choose a number. That goes with all carriers as well.

12:49 pm
March 31, 2011


WINDWIND

VANCOUVER

Member

posts 38
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7

Thank you both for your very kind help! Appreciated!
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