Speakout took out the limitations on internet browsing. | Page 4 | Phone/Device Issues and Features | Consumer forum


 

 
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Speakout took out the limitations on internet browsing.

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8:19 am
February 1, 2012


andreww

Toronto

Member

posts 730

At some point you removed the proxy from your phone. If you hadn't you would have had uninterrupted service. For whatever reason Rogers removed that proxy a few weeks back, probably for testing or maintenance purposes. Speakout didn't promote that, so why should they be obligated to inform you personally when the proxy was reinstated.

Contrary to what you might believe, Speakout has very little control over the network. Rogers is only obligated to provide unlimited proxied wap data, and in the years I've been using Speakout they've never failed to do that.

8:46 am
February 1, 2012


wazoodood

Member

posts 7

andreww said:

At some point you removed the proxy from your phone. If you hadn't you would have had uninterrupted service. For whatever reason Rogers removed that proxy a few weeks back, probably for testing or maintenance purposes. Speakout didn't promote that, so why should they be obligated to inform you personally when the proxy was reinstated.

Contrary to what you might believe, Speakout has very little control over the network. Rogers is only obligated to provide unlimited proxied wap data, and in the years I've been using Speakout they've never failed to do that.


so are you saying you 3G is working right now as it did a month ago? if so … what is the proxy setting do i need to put in?

9:00 am
February 1, 2012


Cemetery21

Member

posts 6

I had a conversation with Speak out customer service. We discussed the usual network support (only 2G). He couldnt answer about why the 3G data was down but he said that if i deleted and re entered my APN info, turned off the phone for 10 minutes (take out the battery). That may reset it. He also said they were having network issues today with everyones non speakout phones. so this might be a little data disruption.

9:15 am
February 1, 2012


wazoodood

Member

posts 7

FYI…. petro Canada data plan has also changed this morning. so Rogers is up to something.

10:45 am
February 1, 2012


jimbo

Member

posts 7

Any further news. I have a few accounts working on SO sim chips and 3g. I'll use them for voice but it's been a great 2 months plus!

11:24 am
February 1, 2012


hongsign

Newbie

posts 1

i think it might be an accident in Rogers before that openned ports for data connection on proxy server/gateway. now it got corrected.

looks like the data won't come back. all my apps stopped working. oh… back to browser and wap. good things always gone easily.

12:47 pm
February 1, 2012


wazoodood

Member

posts 7

I just want my notifications to work on my iphone……….. and possibly imessage. no video/audio steaming!

1:00 pm
February 1, 2012


andreww

Toronto

Member

posts 730

wazoodood said:

andreww said:

At some point you removed the proxy from your phone. If you hadn't you would have had uninterrupted service. For whatever reason Rogers removed that proxy a few weeks back, probably for testing or maintenance purposes. Speakout didn't promote that, so why should they be obligated to inform you personally when the proxy was reinstated.

Contrary to what you might believe, Speakout has very little control over the network. Rogers is only obligated to provide unlimited proxied wap data, and in the years I've been using Speakout they've never failed to do that.


so are you saying you 3G is working right now as it did a month ago? if so … what is the proxy setting do i need to put in?


The proxy is 10.128.1.69 all other elements of your configuration remain the same.

1:05 pm
February 1, 2012


andreww

Toronto

Member

posts 730

This is what happens when people take the "easy route" and have some stupid website install your configuration profile. If people had done it properly and used the iPhone Configuration Utility, it would be a 2 minute fix.

2:25 pm
February 1, 2012


rivet

Kingston, ON

Member

posts 14

For some one brought back the APN proxy setting for iphone. Does imessage app works now on 3g? How about skype on 3G? And other messaging app and voip apps work? Thanks.

3:02 pm
February 1, 2012


JS

Member

posts 5

Darn I was hoping it was just me but it looks like everybody's data went out today. How I miss my Siri! I have really grown quite dependent on her! I can still watch streaming video, email and most apps work… But not Siri, not find my iPhone, not Skype, can't check the webcam on my security system. FWIW I did the setup using the iPhone config utility as per the instructions on this forum. I'm crossing my fingers and toes that this outage will be temporary. Is there more than one proxy we can try?

3:10 pm
February 1, 2012


jimbo

Member

posts 7

Looks like a return to pre 3g. apps will not update. VoIP client will not register. Speeds way slower
Anything from speakout appreciated.

3:47 pm
February 1, 2012


netyang

Member

posts 105

It's seems to back to before. everything is fine except VOIP. skype is fine. SMS is fine.

4:16 pm
February 1, 2012


jimbo

Member

posts 7

No skype for me and sms not working in iphone iOS 5. Not looking good.

4:25 pm
February 1, 2012


JS

Member

posts 5

I hadn't thought to try iMessage… I just tried it and no luck there either. I'm curious what settings Netyang is using to make Skype and iMessage both work?

5:38 pm
February 1, 2012


Temujin

Waterloo, ON

Member

posts 8

JonnyIreland said:

I don't think you are getting my point, but I'm not here to argue or get into a debate about unlocked handsets, stable UMB or whatever.

For the record, I have no sense of entitlement to anything. But whether or not Speakout 'supports' non-Speakout handsets is not my issue, as clearly they allow it. If they didn't, they could easily block them completely.

My point is that they took away something that they were previously providing to me and they did this without warning. Did Rogers block some ports this morning? More than likely, but I don't pay Rogers, I pay Speakout.
Was I entitled to this open-port frenzy of data goodness? I don't know, I'm just a customer whose phone wouldn't work this morning when I needed it, and this happened without warning. Like I said, it is not for me to understand what portion of my data service that Speakout chooses to suddenly stop providing.


I do completely agree your point. Ports were open but without any notice SO or Rogers (I don't know what kind of technical infrastructural environment they are sharing) blocked suddenly. My UMB (data) is working now except the apps using the ports other than port 80.

6:01 pm
February 1, 2012


SimpleLife

Newbie

posts 2

This is big bummer! I just joined SO recently and had been drawn in by the data plan. After signing up for a month, the rug gets pulled away – feel so cheated!

6:05 pm
February 1, 2012


bridonca

Moderator

posts 1101

You were able to use Speakout data without a proxy not because of the benevolence of Rogers, but the incompetence of the tech people that work at Rogers. Be thankful it took as long as it did to address this.

6:26 pm
February 1, 2012


SimpleLife

Newbie

posts 2

Should I be thankful??
There were various promotions to draw in customers year end.
When I first tried it, I had the impression this is service they provide.
I don't see any big disclaimers that other internet applications (eg. mail, maps) will not work.
These are common/basic functionality used on many phones.

6:43 pm
February 1, 2012


mr deeds

texas

Member

posts 43

I wonder If I am not to blame for this outage.

Late last night I downloaded a TOR app for my android phone (TOR not torrents google it if you dont know) as well as a compatible web browser.

I spent a few hours browsing the DEEPWEB/DARKWEB last night using my speakout 3g connection.

Woke up this morning and could not access anything thought it was just my phone but after checking here its everybody.

Maybe its a strange coincidence maybe I blew up the internetz.

For those of you asking what is the deepweb ill just leave this here as kind of an explantion. Do yourself a favor though if you do not know what you are doing avoid going down this rabbithole.

http://i355.photobucket.com/albums/r460/f3rm1n08/deepweb.jpg

and to the idiots that will flame away I WAS NOT doing anything Illegal.