'No Service' When I put in my new Sim?? | Phone/Device Issues and Features | Consumer forum

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'No Service' When I put in my new Sim??
January 11, 2014
8:50 am
cat047
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January 11, 2014
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Hey,

So a bought a microSIM for my iphone4, followed all the activation prompts correctly and received my new number, but when I put the SIM in and turned my phone back on it says 'No Service'

I've read up that it can take a while for the sim to be activated, how long should I hang out until I need to worry/contact customer support??

January 11, 2014
10:20 am
bridonca
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It should not take any more than an hour to activate, for most cases, no more than 5 minutes. I would power down, remove the sim, check to see if there is any contaminants on the SIM, then put the SIM back in and power on. See what happens.

January 11, 2014
2:36 pm
chimpanzee
vancouver
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it is not clear to me whether your phone is locked but a locked iphone would show no service when putting in a sim that is not for the locked carrier

January 11, 2014
5:44 pm
iamdrumming
Niagara Falls
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True. The OP never stated what the carrier for his iPhone is.

January 11, 2014
8:23 pm
bridonca
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I am not familiar enough with locked iphones. I assumed you you get a prompt looking for an unlock code if the SIM was carrier incompatible. I guess not

January 12, 2014
9:08 am
cat047
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the phone is unlocked, triple checked! can tech support help me with this or should I just try and buy another Sim??

January 12, 2014
10:37 am
chimpanzee
vancouver
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or can you put the sim in another phone ? that is easier to check if it is their problem or yours

January 12, 2014
10:54 am
iamdrumming
Niagara Falls
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Ensure that the sim is not misaligned in any way. If it's off by even it a bit, it can say "No Service".

January 21, 2014
11:54 am
RGM
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A regular SIM card is called a "Mini"
All iPhone 4's use a "Micro"
All iPhone 5's uses a "Nano"

If by chance you bought a Nano, it will fit into an iPhone 4, but very loosely and will not work at all.

January 29, 2014
6:05 pm
nexus313
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January 28, 2014
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@cat047

I have the same issue. with an iPhone 4S unlocked.

Go to settings > phone > sim lock > turn it on and then enter the code 1234..

If it's incorrect THEN don't try it again or it will lock your sim (This happened to me)

I read on another thread that one guy had the same problem and what fixed it was: He connected his iPhone to iTunes from his computer and it started to work (try this)

January 29, 2014
10:50 pm
RGM
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I also have an iPhone 4S and just logged onto a website and that site set it all up for me.
Search and you;ll find my posting from last year!
NO 1234 or whatever!

I need to correct this posting:
There was nothing special needed to use the SO Sim card!
The website I used was not to set up the phone to work on SO, but it was to use the then available $ 10.00 UMB plan!