The Unofficial Speak Out Wireless Canada Consumer Page - Topic: Voicemail charges clarification. Customer support tells a different story. https://www.speakoutwireless.ca/speak/technical-service-details/voicemail-charges-clarification-customer-support-tells-a-different-story/ Simple:Press Version 5.7.5.3 iamdrumming on Voicemail charges clarification. Customer support tells a different story. https://www.speakoutwireless.ca/speak/technical-service-details/voicemail-charges-clarification-customer-support-tells-a-different-story/#p32997 Technical service details https://www.speakoutwireless.ca/speak/technical-service-details/voicemail-charges-clarification-customer-support-tells-a-different-story/#p32997 You will not be charged when someone just leaves you a voicemail. Of course, you will be charged airtime when you access voicemail from your SpeakOut phone.

The customer service rep who told you that was just plain wrong.

]]> Thu, 11 Oct 2018 17:08:40 -0700 reel on Voicemail charges clarification. Customer support tells a different story. https://www.speakoutwireless.ca/speak/technical-service-details/voicemail-charges-clarification-customer-support-tells-a-different-story/#p32996 Technical service details https://www.speakoutwireless.ca/speak/technical-service-details/voicemail-charges-clarification-customer-support-tells-a-different-story/#p32996 I'm debating switching over the Speak Out as I am getting lots of spam voicemail/texts on another provider and end up having to pay out a good amount money on my current balance. This is adding up quickly.

I noticed that FAQ #9 states the following:

You are not charged for the time that other callers spend leaving messages on your voicemail.

Is this still the case as of October 11, 2018?

A customer representative from Speak Out that I spoke with at 1-866-310-1023 was quite adamant that you will be charged airtime rates when others leave messages via voicemail.

Can someone please confirm or deny this claim?

Thanks.

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