The Unofficial Speak Out Wireless Canada Consumer Page - Topic: Top up remotely

Bill on Top up remotely

Sun, 18 May 2008 21:21:19 -0700

I have a similar question. I currently live in Vancouver and there are tons of 7-11 around, so it's easy to fill up. But I will be moving to north Toronto and there doesn't seem to be many 7-11 stores. Do I have to fill up by visiting a store? Can I do it over the phone with a credit card or something?

sapien on Top up remotely

Mon, 24 Mar 2008 19:10:07 -0700

I don't know of an automated way but SO customer service should be able to help you. Of course, I've never tried to top up someone else's phone either but I don't think they would care as long as you have the PIN for the top up.

Kay on Top up remotely

Mon, 24 Mar 2008 16:38:21 -0700

Is it possible to fill up my 711 SO phone using another phone? Or even check account balance as well without actually having the 711 phone with me?

Reason is because I got the 711 phone for my mom and she would not know how to top up or know when her balance is low.

When I had her on PC Mobile, I could call a 1-888 # and it would let me top up her account and check her balance.

I didn't think about this before I bought the 711 phone.

I love the convenience of having to top up once a year though. My mom is a super light user... she doesn't answer the phone, only dials out to her children.