The Unofficial Speak Out Wireless Canada Consumer Page - Topic: Switching from Telus

iamdrumming on Switching from Telus

Fri, 11 Jun 2010 17:32:47 -0700

Actually, you NEVER cancel the number at all. It's called porting. Since your contract with Telus is done, you don't have to call them at all.

Just call SpeakOut customer service, and tell them you would like to port your number from Telus to them. They will take care of the rest.

andreww on Switching from Telus

Fri, 11 Jun 2010 14:26:53 -0700

I believe you call Speakout before you cancel the telus number. Once done, call telus and cancel.

dfrey on Switching from Telus

Fri, 11 Jun 2010 14:00:09 -0700

My contract with Telus just expired and I'm considering switching to Speakout Wireless or Petro-Canada Mobility.

I'm not really satisfied by any of the phone offerings of either company, so I think I'll buy an unlocked GSM phone with a qwerty keyboard. That's not really important though. What I'm wondering about is keeping my existing Telus cell phone number. Do I have to cancel with Telus first and then join Speakout or Petro-Canada? Do I have to tell Telus that I'm transferring to a different service when I cancel?