The Unofficial Speak Out Wireless Canada Consumer Page - Topic: Still confused about roaming

ottawa2010 on Still confused about roaming

Fri, 29 Jul 2011 20:06:11 -0700

Maybe, but Wind's zone is even smaller than my Rogers local calling area (and doesn't cover the out-of-town calls at all).

=aw

chimpanzee on Still confused about roaming

Fri, 29 Jul 2011 19:30:46 -0700

it really is a policy issue rather than a technical issue. I would just take what iamdrumming said for now until it is proven otherwise.

Luckily, I seldom use voice call anyway and for those with lots of voice call need, may be brianca's scheme of using wind mobile unlimited incoming for 10/month is better

ottawa2010 on Still confused about roaming

Fri, 29 Jul 2011 19:22:07 -0700

I know, and I believe you (and I believed you years ago , but the same statement is true of my Rogers postpaid and they charge me 30c/min to answer outside my local area. Even though it didn't initiate the call. They also charge to receive texts, which bugs me even more than charging 20c to send them!

Not disagreeing, just saying the fact I didn't initiate the call doesn't stop the carrier for charging LD.

=aw

iamdrumming on Still confused about roaming

Fri, 29 Jul 2011 18:36:47 -0700

Obviously if' it's an outgoing call, then the rates would be different, but of course since incoming calls are not initiated by the SpeakOut phone, so they cost $0.25/minute.

ottawa2010 on Still confused about roaming

Fri, 29 Jul 2011 18:06:40 -0700

Okay thanks, I haven't used it in quite a while and it's such a relatively generous feature I was willing to believe they dropped it. Tentatively planning to switch from Rogers postpaid as my primary phone in about a month and want to get it right.

=aw

iamdrumming on Still confused about roaming

Fri, 29 Jul 2011 12:46:33 -0700

I have been all over this country receiving calls, and every time a received call cost me $0.25/minute, the local rate. Whoever you talked to was wrong.

chimpanzee on Still confused about roaming

Fri, 29 Jul 2011 12:27:21 -0700

personally, that is my understanding for roaming but the FAQ here said it is not LD (basically country wide roaming) no matter where you receive the call.

ottawa2010 on Still confused about roaming

Fri, 29 Jul 2011 11:52:39 -0700

All incoming calls, regardless of where you are in Canada, are deducted at the local rate ($0.25/minute), since your Speakout phone did not initiate the call.

I know this was true. I find the 7-11 site ambiguous on this now and I wrote and asked. Here's what they told me, it's different and I wonder if it's changed or if they're wrong?

Thanks!

=aw

ME> Let's say I have a SO phone with a 613 (Ottawa) number. And let's say I'm in Montreal.

ME> As I understand it:

ME> — if I call a Montreal number, it's LD even if I'm in Montreal.

ME> — if I call an Ottawa number, it's local even if I'm in Montreal because my SO number is 613

ME> — if I answer the SO phone while I'm in Montreal, there's no LD fee (just 25c/min) because there's never LD for answering the phone.

ME>Are these right?

SO> You have the first two right but as you are not in your home area code area you would incur long distance charges when receiving a call in Montreal.

SO> Askspeakout

ottawa2010 on Still confused about roaming

Sat, 13 Nov 2010 13:55:04 -0800

Thanks jeremy, it looks like the referral code is generated and an email is sent, each time I want to refer someone.

If anyone wants to sign up for OneSuite by Nov 15/10, let me know and I'll send a referral code. It gets both of us a 15% bonus on the first refill.

=aw

Jeremy on Still confused about roaming

Fri, 12 Nov 2010 02:32:00 -0800

ottawa2010 said:

BTW, the OneSuite referral bonus is (I believe) 5% (for each party) of first purchase.

Until Nov 15/10, it's 15%. I'm guessing (at least one of) the moderators can provide a referral code, but if not I'm happy to send one myself.

=aw

Yeah it's been 5% but yes new promo is 15%...send in your promo code, if its not allowed then mods just removed it. I believe subscribing to Onesuite $1/month incoming fax is considered as usage.

http://www.onesuite.com/faqs.asp#G11

Your OneSuite.com phone service will last six months from the date of purchase, the date of your most recent recharge, the date of your last SuiteTreat bonus redemption, the date of your last outbound usage (including calling card usage, VoIP outbound call usage, outbound fax or call forwarding usage), or the date of recent subscription fee charge (only applies to expiring accounts).

iamdrumming on Still confused about roaming

Sun, 07 Nov 2010 12:26:35 -0800

Read my post above (#16) I couldn't have said it any more plain.

As for texts, ANY and ALL incoming texts are free, regardless of where they are coming in from around the world.

ottawa2010 on Still confused about roaming

Sun, 07 Nov 2010 12:23:09 -0800

The former has been confirmed for me by iamdrumming (3 times now I think, iamdrumming is very patient ).

As for the latter, I believe incoming-text rates are the same irrespective of source, for most or all cell companies, but I could be wrong.

=aw

user on Still confused about roaming

Sun, 07 Nov 2010 12:02:24 -0800

So all incoming calls to our SO phone including International calls are .25/min regarding of where you are in Canada? Likewise, all incoming texts from all around the globe are free for us?

ottawa2010 on Still confused about roaming

Fri, 05 Nov 2010 15:36:46 -0700

Thank you. I really did believe you, I just find that wording confusing (because "roaming" is incoming as far as I'm concerned).

=aw

iamdrumming on Still confused about roaming

Fri, 05 Nov 2010 15:03:09 -0700

That statement was for outgoing calls. ALL incoming calls are deducted the local rate. I repeat, ALL incoming calls are deducted the local rate, regardless of where you are in Canada

ottawa2010 on Still confused about roaming

Fri, 05 Nov 2010 14:55:04 -0700

I just noticed the main page at https://www.speakoutwireless.ca (i.e. here) says this for the roaming rates:

Long distance or roaming CAN or US call: 0.45

and "roaming" to me implies incoming calls when not in my own area code. In this thread, it was stated that incoming calls anywhere in Canada always cost 0.25/min

Am I misunderstanding the summary on this site?

Thanks!
=aw

ottawa2010 on Still confused about roaming

Sat, 30 Oct 2010 13:22:10 -0700

BTW, the OneSuite referral bonus is (I believe) 5% (for each party) of first purchase.

Until Nov 15/10, it's 15%. I'm guessing (at least one of) the moderators can provide a referral code, but if not I'm happy to send one myself.

=aw

ottawa2010 on Still confused about roaming

Sat, 30 Oct 2010 13:03:03 -0700

Me too, and I came close to moving on a couple of years ago. BTW, OneSuite changed their expiry rules too, now it's 6 months from last refill OR outbound usage (not sure what other kind of usage there is, since it appears my monthly inbound-fax fee also keeps it alive, though I don't count on it). Makes it much more useful though "never" would be preferable. Using it as my cell and landline LD carrier has pretty much guaranteed it will stay alive (I refill $10 at a time and think I use >$10/6 months).

JustDial.ca site looks familiar, their offering is definitely competitive (2.5c/min to Canada/US, +1c/min for toll-free access) and more access numbers (including NS, NL, MB, and others I'm sure).

US access is a little confusing, looks like 3.5c/min for toll-free, 2.5c/min for local access but must use PIN? Then there are no US local access numbers at the link provided. Also looks like their rates may be a little higher from US (that's what started us on OneSuite, calling to Canada from our US prepaid cell phones).

I'll keep it in mind and might sign up for the 30 minutes free (worth, what, 75c in today's bargain telecom world? ).

=aw

iamdrumming on Still confused about roaming

Sat, 30 Oct 2010 12:46:21 -0700

I use JustDial.ca now. It's alot like OneSuite, except that the funds in your account never expire. That's one thing I didn't like about OneSuite. You have to recharge at least every 6 months, even if there is money in your account. If you're happy with OneSuite, then that's great. I hated the expiry on my money though

ottawa2010 on Still confused about roaming

Sat, 30 Oct 2010 09:59:37 -0700

With 613 SO, I can answer it, and can call the 613 OS number, the whole way down 417/40.

This was a really stupid statement (by me) in my earlier post. Of course with my 613 Rogers phone, while there's a gap where it's LD to both Ottawa and Montreal local numbers, I would call the OneSuite 866 number and pay only airtime (and that extra penny a minute in LD).

What I can't do is _answer_ my 613 Rogers phone after Casselman while still avoiding LD (though it's 30c/min vs. 25c/min with SO).

=aw