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SIM card registration failed
November 21, 2025
11:44 am
deecee
Vancouver
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September 23, 2017
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Was working up to a week ago. Still have time in my account. SIM card activated Oct29 2024. Nothing has changed. How to FIX

November 22, 2025
10:19 am
pdops
West Central Alberta
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There have been a lot of changes at SpeakOut. See this thread for the details

Will Speakout continue to work after July 31st?

You'll have to pick up a new SIM and migrate your account

November 22, 2025
10:40 am
deecee
Vancouver
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Howdy. Thanks for the reply. I have an "older" Nokia which has always worked & is OK for how much I use it for emergencies only. I am fairly sure the SIM I had in there was working into November. But now NADA. There is mention of a "migration" SIM which is free. I don't want to spend more $ on a new SIM or top ups if they won't work on my existing Nokia. Any HELP or suggestions is greatly appreciated. Are the folks in Alberta getting ready for the white stuff?

November 22, 2025
1:29 pm
pdops
West Central Alberta
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deecee said
SIM card activated Oct29 2024.  

The old SpeakOut topups were good for 365 days. When was the last time you topped up?

Also there is the nation wide shutdown of the 3G network. Is your "older" Nokia 4G LTE compatible?
You can check at https://migrate.speakout7eleven.ca/activation/choose-path

December 17, 2025
8:23 pm
Gopher GUts
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deecee said
I have an "older" Nokia which has always worked & is OK for how much I use it for emergencies only. I am fairly sure the SIM I had in there was working into November. But now NADA. There is mention of a "migration" SIM which is free. I don't want to spend more $ on a new SIM or top ups if they won't work on my existing Nokia.

Here's my (a month later) reply, just in case you haven't already found out and "migrated" or ported out yet...

I guess you missed all the drama during the last several months. Speakout originally ran on the Rogers network, first 2G, and then 3G. Rogers (and others) decided to gradually shut down the 3G networks. The end of that "gradually" has apparently hit you.

Ztar, the "in the middle" company that runs Speakout and PetroCanada's Good2Go brand, had an agreement with Rogers. With the end of 3G, that agreement also ends. Rogers doesn't want to give Ztar or other 3rd party suppliers access to their 4G network, so Ztar had to look elsewhere. Telus is the new network.

At the same time (likely due to the cost of the new agreement), the $25 topup for 365 days is also gone. The "cheapest" plan is now $19 per month for unlimited (in Canada) calling and texts. You also need a phone that does VoLTE (Voice over LTE), not just 4G LTE (data). Your "older" Nokia may not have the technology built in.

Some Speakout user are migrating to the new plans just long enough to use up their non-refundable balances, while others are just saying "Screw this, I'm porting out to another company". Freedom, Chatr, and some others have yearly talk&text plans starting around $100, more if you want to add a relatively small amount of data. Speakout at $19/month = $228/year.