The Unofficial Speak Out Wireless Canada Consumer Page - Topic: Sim Card failed

olinart on Sim Card failed

Wed, 30 Jun 2010 16:28:42 -0700

I am experiencing the same "lost simcard registration" problem and have to switch the phone off and back on. Tried cleaning/ resetting the simcard with no luck - contacts seem fine. The problem is escalating from weekly to daily.
I called SO customer service and they did the try another phone routine. Not too practical for an intermittent problem. They also denied it being a common problem.

If this is commonly the sim card, how do I force them to replace it? Less than a year old.

iamdrumming on Sim Card failed

Fri, 09 Apr 2010 13:44:02 -0700

nada said:

I'm getting a sim card recognition failed message once in awhile and can't use the phone, does this happen when reception is bad? Or something wrong with the sim card or phone?

You won't get that message when the reception is bad. The message you will see is "No Network Coverage", or something similar. I suggest trying the sim in a different phone to see if you can replicate the message. If it works fine in another phone then your sim card is bad.

bridonca on Sim Card failed

Fri, 09 Apr 2010 12:26:04 -0700

Is the card a little bent or curved? You should be able to easily curve it back so that is is again straightened. The other option is the contact connector on you cell phone is loose, and needs to be repaired or replaced. Hope that is not the problem.

Jamesey on Sim Card failed

Fri, 09 Apr 2010 11:06:24 -0700

Call SpeakOut and ask them to replace the card.

nada on Sim Card failed

Fri, 09 Apr 2010 06:13:57 -0700

I'm getting a sim card recognition failed message once in awhile and can't use the phone, does this happen when reception is bad? Or something wrong with the sim card or phone?