The Unofficial Speak Out Wireless Canada Consumer Page - Topic: replacing lost phone... https://www.speakoutwireless.ca/speak/technical-service-details/replacing-lost-phone/ Simple:Press Version 5.7.5.3 Chloe on replacing lost phone... https://www.speakoutwireless.ca/speak/technical-service-details/replacing-lost-phone/#p9820 Technical service details https://www.speakoutwireless.ca/speak/technical-service-details/replacing-lost-phone/#p9820

noway1234 said:

what's to stop the person from finding it from calling customer service and claiming to be the owner.......

I'm pretty sure the phone was lost to the ocean, so no ones' going to find it.

]]> Thu, 30 Jul 2009 04:44:11 -0700 Anne on replacing lost phone... https://www.speakoutwireless.ca/speak/technical-service-details/replacing-lost-phone/#p9815 Technical service details https://www.speakoutwireless.ca/speak/technical-service-details/replacing-lost-phone/#p9815

iamdrumming said:

Speak Out might ask for a code. I would think that it's the code for your voicemail.

No it didnt seem to have anything to do with vmail; it seemed to be more for general account queries etc. - maybe a new procedure for newer accounts? I didn't request a code be put on the account but I'm sure if someone wanted one Cust Svc would do it for them. It's just yet another PIN to remember though!!

]]> Wed, 29 Jul 2009 22:57:17 -0700 iamdrumming on replacing lost phone... https://www.speakoutwireless.ca/speak/technical-service-details/replacing-lost-phone/#p9814 Technical service details https://www.speakoutwireless.ca/speak/technical-service-details/replacing-lost-phone/#p9814 Anne M,

Thanks for the contribution in this discussion. I forgot that Speak Out might ask for a code. I would think that it's the code for your voicemail. I know I had to give Speak Out my old voicemail code from my Virgin Canada phone, so they knew for a fact that the account was indeed mine.

]]> Wed, 29 Jul 2009 20:57:42 -0700 Anne on replacing lost phone... https://www.speakoutwireless.ca/speak/technical-service-details/replacing-lost-phone/#p9812 Technical service details https://www.speakoutwireless.ca/speak/technical-service-details/replacing-lost-phone/#p9812

noway1234 said:

what's to stop the person from finding it from calling customer service and claiming to be the owner.......

Customer Service asked me for an "authorization code" for my account when I first activated it; they ask me for it when I call them.

]]> Wed, 29 Jul 2009 20:19:17 -0700 Big Ang on replacing lost phone... https://www.speakoutwireless.ca/speak/technical-service-details/replacing-lost-phone/#p9811 Technical service details https://www.speakoutwireless.ca/speak/technical-service-details/replacing-lost-phone/#p9811 That's one of the drawbacks with Speakout. If you lose your phone, you might be screwed.

]]> Wed, 29 Jul 2009 19:41:59 -0700 noway1234 on replacing lost phone... https://www.speakoutwireless.ca/speak/technical-service-details/replacing-lost-phone/#p9806 Technical service details https://www.speakoutwireless.ca/speak/technical-service-details/replacing-lost-phone/#p9806 what's to stop the person from finding it from calling customer service and claiming to be the owner.......

]]> Wed, 29 Jul 2009 15:51:31 -0700 mike on replacing lost phone... https://www.speakoutwireless.ca/speak/technical-service-details/replacing-lost-phone/#p9805 Technical service details https://www.speakoutwireless.ca/speak/technical-service-details/replacing-lost-phone/#p9805 You must get a 7-11 sim card and call customer to change the number to your old number, your balance will transfer over. You should call customer service to ensure that your balance is keeped

]]> Wed, 29 Jul 2009 15:43:26 -0700 Chloe on replacing lost phone... https://www.speakoutwireless.ca/speak/technical-service-details/replacing-lost-phone/#p9804 Technical service details https://www.speakoutwireless.ca/speak/technical-service-details/replacing-lost-phone/#p9804 i had a speakout plan on a phone i bought from 7-11
lost the phone, there's about $90 left on my #.
will there be any problem changing the # to a new phone?
what do i need to do to make it happen?

thanks
-cell phone newbie

]]> Wed, 29 Jul 2009 15:30:57 -0700