The Unofficial Speak Out Wireless Canada Consumer Page - Topic: Question on porting/activation

charlieD on Question on porting/activation

Mon, 01 Mar 2010 14:48:12 -0800

bridonca said:

If I know Bell, you are on the hook for another month, unless you gave them a month's notice.

A month if not more. I canceled my contract in early January, effective early Feb. Then, to keep my number, I ported on Feb.1. they said that the porting effectively "canceled" my cancellation, so I had to wait ANOTHER 30 days. so I had to pay all of feb for no service, just for the privilege of keeping my number.

is it any wonder people are fleeing the Bells of the world?

iamdrumming on Question on porting/activation

Thu, 11 Feb 2010 07:09:45 -0800

I think he is talking about minutes on his Bell phone. You will lose the minutes on your Bell phone when you port your number over, since they are two different companies.

bridonca on Question on porting/activation

Wed, 10 Feb 2010 21:19:57 -0800

You got to make sure the Bell phone is still active, so do the port a few days before the Bell contract expires. You get a new number from speak out first, then you port over the Bell number. You have to call customer service to do a port, make sure you have all the bell information handy or you are wasting the customer service rep and your time. I am unclear on what you mean when you lose minutes, speak out ports are free.

If I know Bell, you are on the hook for another month, unless you gave them a month's notice.

KMB on Question on porting/activation

Wed, 10 Feb 2010 13:09:18 -0800

OK, I just picked up a new SO phone, and want to port my old bell number over to the new phone. My contract with bell is expired, so I'm ready and able to move the number without getting a bunch of fees.

Do I activate the SO phone and get a new number, then request a port afterwards? Or can I activate it and specify the old number at the same time? Can I use the automated activation thing to do this, or call customer service? Also, do I lose minutes when I switch numbers?

I'm unclear on the procedure and don't want to mess up!