The Unofficial Speak Out Wireless Canada Consumer Page - Topic: Online top up didnt' work?

Ray on Online top up didnt' work?

Sun, 09 Oct 2011 16:58:00 -0700

I use Firefox as well. Oh well, went to 7-11 and bought a voucher.
Will try online top-up a year from now

iamdrumming on Online top up didnt' work?

Sat, 08 Oct 2011 07:38:37 -0700

I always use Firefox.

Ray on Online top up didnt' work?

Fri, 07 Oct 2011 18:26:06 -0700

What browser are you using, iamdrumming?

iamdrumming on Online top up didnt' work?

Fri, 07 Oct 2011 14:13:03 -0700

I have topped up online a couple times with no problems.

Ray on Online top up didnt' work?

Fri, 07 Oct 2011 13:08:29 -0700

I experienced the same thing as starvinmarvin.

On the second page of checkout, I got the error:
"Invalid merchant URL"

Has anyone successfully topped up online with SO?

howi on Online top up didnt' work?

Sat, 10 Sep 2011 16:01:17 -0700

starvinmarvin,

What computer operating system and browser you are using? I find that some scripts written for the sites are not responsive if I use some browsers other than Internet Explorer.

starvinmarvin on Online top up didnt' work?

Thu, 08 Sep 2011 15:17:16 -0700

I thought I bought airtime online (I don't have online account) a few days ago but it didn't go through? Website asked me my phone number and billing / credit card information. After I filled out all info, website took me to a page with not much info. I thought it was weird confirmation page.

I called speakout and talked to a rep and she asked if I activated airtime and if it gave me a prepaid card number. I said no and she said she can't help cuz website support department is closed and redirected me there so I can leave a message. System put me on another long hold so i hung up.

I'm confused. My remaining balance expires in 2 days. I think I'll just go to 7/11 and buy air time voucher to be safe. If charge shows up in my credit card later, I'm gonna be pissed. How is online top up supposed to work?