The Unofficial Speak Out Wireless Canada Consumer Page - Topic: Online "My Account" info

shanonmethod on Online "My Account" info

Fri, 08 Nov 2013 23:05:57 -0800

Follow customer care guidelines to your phone.If you have online plan then check the status in logged in account on internet.Sometimes this problem may occur in few days but it will gone after some days.Its a technical issue.

iamdrumming on Online "My Account" info

Wed, 09 Oct 2013 13:06:43 -0700

They only have that information.

andreww on Online "My Account" info

Wed, 09 Oct 2013 12:52:19 -0700

Of course. But why remove that info?

iamdrumming on Online "My Account" info

Tue, 08 Oct 2013 12:08:56 -0700

Call customer service.

andreww on Online "My Account" info

Tue, 08 Oct 2013 05:37:00 -0700

I have 4 phones currently on Speakout accounts. Two are on value plans, one is on UMB, and another with no add ons. These are for myself, my wife and two kids. So Speakout has changed all the value plans and data plans, so I now need to re-activate these features. The problem is that the "My Account" section no longer tells me how much time is currently remaining on my currently subscribed "old" plans. With kids that can blow through 100 texts in a matter of minutes, I obviously don't want them to get in to a "Pay per text" situation, but I obviously don't want to forfeit what I have already paid for just to get on the new plans. What am I supposed to do?