The Unofficial Speak Out Wireless Canada Consumer Page - Topic: No balance rollover after expiry https://www.speakoutwireless.ca/speak/technical-service-details/no-balance-rollover-after-expiry/ Simple:Press Version 5.7.5.3 celldum on No balance rollover after expiry https://www.speakoutwireless.ca/speak/technical-service-details/no-balance-rollover-after-expiry/#p28383 Technical service details https://www.speakoutwireless.ca/speak/technical-service-details/no-balance-rollover-after-expiry/#p28383 we threw away ~$86.00 .... in 2 years we had used $44.00 of credit, so the loss will hardly be noticed.
we are celldum users ..

]]> Tue, 27 Nov 2012 09:26:36 -0800 fefrie on No balance rollover after expiry https://www.speakoutwireless.ca/speak/technical-service-details/no-balance-rollover-after-expiry/#p27652 Technical service details https://www.speakoutwireless.ca/speak/technical-service-details/no-balance-rollover-after-expiry/#p27652 But it was a family emergency, so that makes it different.

]]> Sun, 02 Sep 2012 10:08:13 -0700 RGM on No balance rollover after expiry https://www.speakoutwireless.ca/speak/technical-service-details/no-balance-rollover-after-expiry/#p27649 Technical service details https://www.speakoutwireless.ca/speak/technical-service-details/no-balance-rollover-after-expiry/#p27649 I do not want to sound callous, but you did have 365 days in which to top up. Kind of silly to wait to the very last second.

]]> Sun, 02 Sep 2012 09:33:02 -0700 chimpanzee on No balance rollover after expiry https://www.speakoutwireless.ca/speak/technical-service-details/no-balance-rollover-after-expiry/#p27641 Technical service details https://www.speakoutwireless.ca/speak/technical-service-details/no-balance-rollover-after-expiry/#p27641 that is always the case for all the prepaid i have used.

however, legally they are on thin ice but who dare to spend the time and effort to argue.

]]> Wed, 29 Aug 2012 19:44:19 -0700 kellyc555 on No balance rollover after expiry https://www.speakoutwireless.ca/speak/technical-service-details/no-balance-rollover-after-expiry/#p27640 Technical service details https://www.speakoutwireless.ca/speak/technical-service-details/no-balance-rollover-after-expiry/#p27640 FYI, to those wondering, I topped-up my account today, mistakenly one day after my minutes expired and my previous balance did not rollover. I spoke with a CSR to see if I could get my balance restored and was told "we don't do refunds". Although I didn't think it would change her mind, I did mention there was a family emergency that occurred from Sunday until today, which was why I was a day late. I ended up losing $15-$20. Just a word of warning to everyone to be vigilant and not let their minutes expire!

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