The Unofficial Speak Out Wireless Canada Consumer Page - Topic: New Phone - defective battery or defective phone? https://www.speakoutwireless.ca/speak/technical-service-details/new-phone-defective-battery-or-defective-phone/ Simple:Press Version 5.7.5.3 Jamesey on New Phone - defective battery or defective phone? https://www.speakoutwireless.ca/speak/technical-service-details/new-phone-defective-battery-or-defective-phone/#p14877 Technical service details https://www.speakoutwireless.ca/speak/technical-service-details/new-phone-defective-battery-or-defective-phone/#p14877 Call SpeakOut and ask what to do. It would seem that the correct thing to do with a new phone is to return it for a replacement/refund. All provinces have consumer protection laws that cover defective goods.

]]> Sun, 03 Jan 2010 00:05:27 -0800 VirtualOne on New Phone - defective battery or defective phone? https://www.speakoutwireless.ca/speak/technical-service-details/new-phone-defective-battery-or-defective-phone/#p14875 Technical service details https://www.speakoutwireless.ca/speak/technical-service-details/new-phone-defective-battery-or-defective-phone/#p14875 Re-post:

https://www.speakoutwireless.ca/speak/technical-service-details/new-phone-1/#p14831

I haven't taken my phone back to check whether the problem is with the battery or the phone itself and won't be able to until Monday. I'd like to know what I can expect when I take it in: ie, does SO have test batteries to determine the problem? and if the phone itself is defective, is my phone replaced immediately or? 😕

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