The Unofficial Speak Out Wireless Canada Consumer Page - Topic: Is anyone else having problems activating vouchers on the website?

iamdrumming on Is anyone else having problems activating vouchers on the website?

Sat, 04 Jun 2011 11:52:26 -0700

I just activated a voucher through the site with no problems. I'm using Firefox 4. Looks like it was a temporary glitch.

call44 on Is anyone else having problems activating vouchers on the website?

Tue, 31 May 2011 20:49:10 -0700

i had the same problem yesterday.Safari gave me a blank screen. I tried a few times. *888 worked fine but if web activations are offered, they should work

pathfinder35 on Is anyone else having problems activating vouchers on the website?

Tue, 31 May 2011 07:14:42 -0700

Yes, I had same problem - using Firefox 4.0 - didn't get an error just a blank page. So I added it the old fashioned way (dialing *888) and it worked.

Remember today is last day for buy $100 voucher and activate voucher today and get $25 bonus...

walter_wpg on Is anyone else having problems activating vouchers on the website?

Tue, 31 May 2011 06:48:35 -0700

I haven't used the web method yet, but I did have problems adding a top-up on Sunday, using the standard phone method, dialing *888. When I entered the 12-digit number, it said the PIN was invalid. Repeated several times with same results. I then called up Speakout customer service, waited just 30 seconds to talk to a person, explained my problem, and gave her the 12-digit PIN. She had no problem entering it, and my $25 top-up was added to my balance.

andy123 on Is anyone else having problems activating vouchers on the website?

Mon, 30 May 2011 15:19:10 -0700

Yes. I had the same problem as you so I added the airtime voucher another way.
This is what it says on the official SpeakOut wireless website FAQ:

“How do I add airtime to my SpeakOut Wireless account?”
"To activate airtime vouchers from your SpeakOut Wireless phone, dial *888 and follow the prompts. Have your SpeakOut Airtime voucher ready when calling.”

kittkatt0 on Is anyone else having problems activating vouchers on the website?

Mon, 30 May 2011 14:20:54 -0700

For the past few days I've tried to activate a voucher that I bought a couple of months ago from 7-11 on the website but when I press "go" it returns with a Internal 500 service error. I tried doing the same thing on firefox, IE and Chrome. Just wondering if anyone else has had this problem? Thanks