The Unofficial Speak Out Wireless Canada Consumer Page - Topic: Is 611 down? https://www.speakoutwireless.ca/speak/technical-service-details/is-611-down/ Simple:Press Version 5.7.5.3 46jimbo on Is 611 down? https://www.speakoutwireless.ca/speak/technical-service-details/is-611-down/#p28219 Technical service details https://www.speakoutwireless.ca/speak/technical-service-details/is-611-down/#p28219 Just to update, the problem has finally been fixed. It was localized to an area of a few square km in my district in Toronto. If I went further away, 611 functioned. If I got closer to home, it stopped working.

The technicians listened in as I dialed 611 and picked up the error messages. It took about a week to fix. They said it was a routing issue.

]]> Tue, 06 Nov 2012 05:58:04 -0800 iamdrumming on Is 611 down? https://www.speakoutwireless.ca/speak/technical-service-details/is-611-down/#p28171 Technical service details https://www.speakoutwireless.ca/speak/technical-service-details/is-611-down/#p28171 My phone is set to 2G only (so it saves the battery), and I can call 611 with no problems.

]]> Thu, 25 Oct 2012 12:28:21 -0700 46jimbo on Is 611 down? https://www.speakoutwireless.ca/speak/technical-service-details/is-611-down/#p28170 Technical service details https://www.speakoutwireless.ca/speak/technical-service-details/is-611-down/#p28170 I feeling all alone with this problem, and I think that it's depends on where you are. Customer service explained that it must have something to do with 2g routing. This is why my Samsung smartphone, which uses 3g, can connect, but not the ordinary phones.

I've also found that in areas a few km from my place (Toronto, west end), 611 works fine. If I go closer to my home, I can't get through.

]]> Thu, 25 Oct 2012 11:21:13 -0700 46jimbo on Is 611 down? https://www.speakoutwireless.ca/speak/technical-service-details/is-611-down/#p28151 Technical service details https://www.speakoutwireless.ca/speak/technical-service-details/is-611-down/#p28151 Well, I've just been on the line with customer service to report my problem. She checked with her supervisor who stated that there had been some other reports of the problem. So the info has been passed on to the tekkies.

]]> Wed, 24 Oct 2012 08:07:03 -0700 46jimbo on Is 611 down? https://www.speakoutwireless.ca/speak/technical-service-details/is-611-down/#p28145 Technical service details https://www.speakoutwireless.ca/speak/technical-service-details/is-611-down/#p28145 Correct. 611

]]> Mon, 22 Oct 2012 20:20:53 -0700 iamdrumming on Is 611 down? https://www.speakoutwireless.ca/speak/technical-service-details/is-611-down/#p28143 Technical service details https://www.speakoutwireless.ca/speak/technical-service-details/is-611-down/#p28143 You're calling 611, and not *611 right?

]]> Mon, 22 Oct 2012 17:24:32 -0700 46jimbo on Is 611 down? https://www.speakoutwireless.ca/speak/technical-service-details/is-611-down/#p28142 Technical service details https://www.speakoutwireless.ca/speak/technical-service-details/is-611-down/#p28142 Perhaps someone else who has a 1616 could test this out?

]]> Mon, 22 Oct 2012 16:26:58 -0700 iamdrumming on Is 611 down? https://www.speakoutwireless.ca/speak/technical-service-details/is-611-down/#p28141 Technical service details https://www.speakoutwireless.ca/speak/technical-service-details/is-611-down/#p28141 My phone is a LG P960. Seems like a Nokia problem.

]]> Mon, 22 Oct 2012 15:42:08 -0700 46jimbo on Is 611 down? https://www.speakoutwireless.ca/speak/technical-service-details/is-611-down/#p28140 Technical service details https://www.speakoutwireless.ca/speak/technical-service-details/is-611-down/#p28140 Hmm. This is very strange. My girlfriend and her brother both have the low-end Nokia phones from Speakout. Dialing 611 on both of their phones fails.

Myself, I have a low-end Nokia and a Samsung smartphone each with Speakout sims. The Nokia can't dial 611 while the Samsung can.

Perplexing. The Nokias are able to dial regular phone numbers - no problem there.

I just swapped the sims in my 2 phones and once again, the Nokia can't call 611.

So that makes 3 different Nokia phones with 3 separate sims that can't call 611.

Ian, what kind of phone are you using?

]]> Mon, 22 Oct 2012 15:15:42 -0700 iamdrumming on Is 611 down? https://www.speakoutwireless.ca/speak/technical-service-details/is-611-down/#p28139 Technical service details https://www.speakoutwireless.ca/speak/technical-service-details/is-611-down/#p28139 It works for me.

]]> Mon, 22 Oct 2012 14:10:25 -0700 46jimbo on Is 611 down? https://www.speakoutwireless.ca/speak/technical-service-details/is-611-down/#p28137 Technical service details https://www.speakoutwireless.ca/speak/technical-service-details/is-611-down/#p28137 When I dial 611, a recording says that "This call cannot be completed as dialed." Does anyone else have this problem?

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