The Unofficial Speak Out Wireless Canada Consumer Page - Topic: Expiry Time

bridonca on Expiry Time

Thu, 01 Jan 2015 04:30:12 -0800

Maven: When did you top up last? That minimum seven-day grace period law came into effect a little over a year ago, so it is somewhat new.

rrraven on Expiry Time

Wed, 31 Dec 2014 15:06:12 -0800

If your account says it expires on Dec 25, it will expire the first moment of Dec 25. I speak (unfortunately) from experience.

You may be able to call and talk them into reinstating it, but you may not. By all means, renew by Dec 24 and don't try to squeeze the last day out of it -- just not worth it!

bridonca on Expiry Time

Tue, 23 Dec 2014 19:41:56 -0800

By law, you have a minimum seven-day grace period in order to “top up” your prepaid card account and retain your balance.

http://www.crtc.gc.ca/eng/info.....ht/t15.htm

I would top up before December 31st if I wanted to keep my balance. I think you are playing with fire if you stretch the grace period to the max.

Before this regulation, with another cell phone carrier, I topped up on the 26th of December, and the next year, on December 26th, I lost my balance, though a chat with a CSR restored my balance. So this grace period regulation is a good thing.

iamdrumming on Expiry Time

Tue, 23 Dec 2014 10:59:09 -0800

You airtime is good for 365 days (including the day you activated it). If you activated airtime on December 25, 2013, it is good until December 25, 2014 11:59 pm (local time).

sapien on Expiry Time

Tue, 23 Dec 2014 08:35:22 -0800

My friend and I were having a discussion about SO's expiry dates and times and I was hoping someone out there could clarify. Let's say you have SO airtime/SIM that is set to expire on Dec 25th. Does that mean the air time expires at 12:01AM or 11:59PM on Dec 25? And is that local time or EST or some other arbitrary time zone? Does anyone know for sure?

In the end, I usually play it safe and add airtime the day before but I just wanted to see if anyone knew definitively the exact time.

Thanks.