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6:16 am
September 26, 2010
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Hi All,
I bought an airtime voucher (50$) that I don't need to use anytime soon. I was told different info from various sources, some at customer service said it doesn't expire until used. Other rep said it's within 30 days. I read on web that it need to be used within 90 days.
Can anyone bring a more clarity to it? Thanks.
2:09 pm
August 8, 2009
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Everywhere I've read has said 90 days, it should be printed somewhere on the voucher itself. The text bundles, which are purchased separately from regular airtime, are only valid for 30 days. Referral codes for the $10 bonus are only valid for 15 days. Hope this clears things up.
5:02 pm
September 26, 2010
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Thanks Bingofuel. I checked the voucher, it's not stated at all. Where did you read it's 90 days? Feels more comfortable to see it in writing. Thanks again.
10:59 pm
September 10, 2010
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Sorry to bring old thread back. Checked with customer service. Mentioned 90 days. However, it is always better to verify with them as policies can get changed in the future
7:26 pm
October 24, 2010
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I called customer service before I found this thread and service person said no expiry time. She said use it before phone time expires. To clarify, I asked "What if I used it 6 months from now" and she said it was still OK. She said it was a change from the past of 90 days. My current voucher has no expiry date and an old voucher from last year states within 90 days. Can anybody else confirm?
