The Unofficial Speak Out Wireless Canada Consumer Page - Topic: 911 charge

uf65ca on 911 charge

Wed, 01 Aug 2007 18:30:20 -0700

a 1 second accidental 411 call cost me C$1.49, sigh...

Gopher Guts on 911 charge

Tue, 31 Jul 2007 01:59:13 -0700

Quick way? Other than *777, not really. The phone itself will have a basic log... 1112 = Menu, Call timers, Duration of all calls. You can get an approximate amount by how many total minutes*.20, + how many 911 fees @ .99 each. Don't forget to subtract "other" airtime you don't pay for, like 611, *777, etc.

If you want fancy detailed calling logs, you'll have to pay one of the big cell companies for one of their big cell plans. In the meantime, just hit *777 every week or two, and watch that the balance doesn't do weird things. It should drop in increments of .20 or .30 for normal calls, and .99 each month.

Lisa on 911 charge

Mon, 30 Jul 2007 08:05:22 -0700

Is there a quick way to check what calls I have made and how much was charged for those calls in my account? Do I need to call *777 each time I finish a call to make sure they didn't charge extra? How can you find out you were charge $2.95 for a call quickly? Please advise. Thanks.

Gopher Guts on 911 charge

Sun, 29 Jul 2007 16:52:11 -0700

The CSR seemed a bit surprised, too. She mentioned the 20/30 rates about 1/2 a second before I did. The call might have been accidentally sent through some external LD carrier or something, rather than directly to Roger's tower, so maybe my "across the street" call actually went around the world a couple of times first. Who knows what the routing computers do once your call reaches them.

starter on 911 charge

Thu, 26 Jul 2007 06:45:40 -0700

I'm just wondering about Gopher's case. How did the system ever come up with $2.95? Airtime is $0.20/minute, long distance is $0.30/min. Everthing is counted to whole minutes. Where does the 95 cents come from?

Gopher Guts on 911 charge

Wed, 25 Jul 2007 23:47:14 -0700

Yup.

I even keep track of my time, easy since I don't call much at all. Good thing too, the system thought one of my local calls wasn't, and dinged me $2.95... CSR was able to look up my account (I guess they can/do track things?) and reversed it no problem.

I bought my phone on the 7th, so my 911 fee comes out on the 6th, which is the end of my "month".

Peter on 911 charge

Mon, 23 Jul 2007 15:54:02 -0700

GST and PST are included in the 99 cents fee. It should be deducted a month in.

sunbum on 911 charge

Mon, 23 Jul 2007 15:18:51 -0700

once phone is activated, how much later will 9-1-1 charge be deducted? also, is there GST & PST added to the 99 cent fee?