The Unofficial Speak Out Wireless Canada Consumer Page - Topic: Notification Sent to Phone 15 Days Prior to Account Expiry https://www.speakoutwireless.ca/speak/reviews/notification-sent-to-phone-15-days-prior-to-account-expiry/ Simple:Press Version 5.7.5.3 Yves on Notification Sent to Phone 15 Days Prior to Account Expiry https://www.speakoutwireless.ca/speak/reviews/notification-sent-to-phone-15-days-prior-to-account-expiry/#p32989 Reviews https://www.speakoutwireless.ca/speak/reviews/notification-sent-to-phone-15-days-prior-to-account-expiry/#p32989 I also only get notifications when a plan is coming up for a renewal, never for an account expiry. To that end, I put a reminder in my calendar so I get a day's notice to top up and get another year of activation.
I do get a notice when 80% of a monthly data plan is used up.

]]> Wed, 26 Sep 2018 19:58:01 -0700 Yves on Notification Sent to Phone 15 Days Prior to Account Expiry https://www.speakoutwireless.ca/speak/reviews/notification-sent-to-phone-15-days-prior-to-account-expiry/#p32926 Reviews https://www.speakoutwireless.ca/speak/reviews/notification-sent-to-phone-15-days-prior-to-account-expiry/#p32926 I only get reminders if a plan date is coming up for renewal. It tells me to make sure that I have sufficient funds or time retaining on the funds balance or the plan would not be renewed. This makes sense from a profit standpoint in that it ensures they will continue to get monthly revenue. Those on pay as you go don't make them as much money so it is better for them to let the balance expire so they get some free money. Not particularly ethical, but in the current business environment, ethics and profits rarely go hand in hand.

]]> Thu, 12 Apr 2018 06:19:42 -0700 happycamper on Notification Sent to Phone 15 Days Prior to Account Expiry https://www.speakoutwireless.ca/speak/reviews/notification-sent-to-phone-15-days-prior-to-account-expiry/#p32907 Reviews https://www.speakoutwireless.ca/speak/reviews/notification-sent-to-phone-15-days-prior-to-account-expiry/#p32907 I dial *777# when I begin to wonder if I'm running out.
but no, I don't recall being sent a notification. Not in the last 5years anyways.

]]> Sun, 18 Mar 2018 07:26:40 -0700 iamdrumming on Notification Sent to Phone 15 Days Prior to Account Expiry https://www.speakoutwireless.ca/speak/reviews/notification-sent-to-phone-15-days-prior-to-account-expiry/#p32834 Reviews https://www.speakoutwireless.ca/speak/reviews/notification-sent-to-phone-15-days-prior-to-account-expiry/#p32834 I have never received a reminder text. It's so easy to know to find out when the account expiry is though.

]]> Tue, 17 Oct 2017 02:04:03 -0700 dennismiller on Notification Sent to Phone 15 Days Prior to Account Expiry https://www.speakoutwireless.ca/speak/reviews/notification-sent-to-phone-15-days-prior-to-account-expiry/#p32833 Reviews https://www.speakoutwireless.ca/speak/reviews/notification-sent-to-phone-15-days-prior-to-account-expiry/#p32833 We regularly wait until just a couple of days before expiry and have never seen a warning text or notice of any kind from Speakout. Hmmmmm ethics?

]]> Tue, 17 Oct 2017 00:21:13 -0700 pdops on Notification Sent to Phone 15 Days Prior to Account Expiry https://www.speakoutwireless.ca/speak/reviews/notification-sent-to-phone-15-days-prior-to-account-expiry/#p32832 Reviews https://www.speakoutwireless.ca/speak/reviews/notification-sent-to-phone-15-days-prior-to-account-expiry/#p32832 I've been on Speakout for just over a year now. In that time there have been a couple of threads where peoples balances have expired with SpeakOut claiming " that a notification was sent to my phone 15 days prior to expiry". I was curious to see if SpeakOut would send notifications prior to the expiry on my two accounts and they did not.

So my question is has anyone on the forums ever received an email or message warning off an upcoming expiry?

Note that I keep track of the expiry dates on my accounts so this is not a problem for me. I just want to see if SpeakOut is doing what they say.

As an experiment I let the balance on one account expire by one day and was able to top up without any problems.

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