The Unofficial Speak Out Wireless Canada Consumer Page - Topic: Data error drained my account $134.93 without any notification - no refund! https://www.speakoutwireless.ca/speak/reviews/data-error-drained-my-account-134-93-without-any-notification-no-refund/ Simple:Press Version 5.7.5.3 46jimbo on Data error drained my account $134.93 without any notification - no refund! https://www.speakoutwireless.ca/speak/reviews/data-error-drained-my-account-134-93-without-any-notification-no-refund/#p32718 Reviews https://www.speakoutwireless.ca/speak/reviews/data-error-drained-my-account-134-93-without-any-notification-no-refund/#p32718 Thanks for the heads up. Speakout seems to have a knack for keeping their customers loyal and going the extra mile when things go wrong.sf-cool_gif

]]> Thu, 04 May 2017 12:09:06 -0700 NavyPadre on Data error drained my account $134.93 without any notification - no refund! https://www.speakoutwireless.ca/speak/reviews/data-error-drained-my-account-134-93-without-any-notification-no-refund/#p32717 Reviews https://www.speakoutwireless.ca/speak/reviews/data-error-drained-my-account-134-93-without-any-notification-no-refund/#p32717 In 1/12 days after just signing up for 100 MB of data. Speakout stated that I had used over 500 MB. Not according to my phone records. I have an automatic shutoff activated. After talking to customer service they stated I was notified by text at 80% and 100% data usage. Not according to my phone. Interestingly I have record of top ups and expiry date reminders. CRTC does NOT cover overages for prepaid accounts. Speakout knows this and happily gave me the CRTC complaints number. I hope this note saves one other from being ripped off by the Speak Out's data scam. I am out of pocket $134.93 extra charges before my money was gone. Good thing I did not have auto top-up.

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