The Unofficial Speak Out Wireless Canada Consumer Page - Topic: New phone?

Johnnie7 on New phone?

Thu, 28 Apr 2011 20:54:50 -0700

So far i can only find this phone in black. I bought one for myself but would really prefer not to have two identical phones in the same colour by the front door! Has anyone been able to find the white one in Vancouver?

(Feels like Henry Ford with his "any color you want as long as its black")

Thanks

John

lucy_2222 on New phone?

Mon, 18 Apr 2011 07:17:02 -0700

Has anyone figured out how to change the email message notification sound on the C3? And it's volume? I have figured out how to change the text message notification soung.

eternal.alchemy on New phone?

Thu, 14 Apr 2011 06:24:44 -0700

skywalker, you can get the $40 bonus with your old SIM. Just call customer service; you just give them the code from the C3 you bought and they'll put the bonus onto your existing account. It won't be airtime or anything, though, it's specifically the browsing and texting plans.

skywalker on New phone?

Wed, 13 Apr 2011 18:23:09 -0700

Ok! Thanks so much for the fast response!!

chimpanzee on New phone?

Wed, 13 Apr 2011 18:14:34 -0700

it ties to the new SIM. once activated, it can have 2 months of web browsing/text.

skywalker on New phone?

Wed, 13 Apr 2011 18:08:06 -0700

So I know people have sort of asked this already, but I still don't completely understand how this bonus $40 (or 2 months free data and texting) is added. I just bought the new phone with the $100 airtime. Now I want to put the sim card from my old phone into this phone and still get the bonus. Will the bonus be added when I add the $100 airtime voucher? Or will it only go on when I activate my new sim or something? Also, I already have airtime on my old sim including the texting plan that automaticaly renews itself, so if I did add the bonus would I be paying for 2 texting plans at the same time?? or would the bonus just go on as $40 airtime? Hope this wasn't too confusing! But basically I don't understand how the bonus gets added and I don't know how I would go about asking customer service all that stuff in a way that makes sense, so i'm hoping someone here has already done this and knows what i'm talking about. Thanks in advance to anyone who can help!!

jubes on New phone?

Wed, 06 Apr 2011 23:26:27 -0700

Hi, does anyone know how the $40 bonus is being applied ("+$40 BONUS INCLUDES Unlimited data & 2500 outgoing text pkg. for the first 2 months FREE")? I am guessing it would turn any $100 voucher into a $140, and you're outta luck if you break down the voucher? I currently have $80 left, so I wouldn't want to activate any voucher until a little later.

Also, if that's the case, would the $140 be on the voucher as long as it's bought by April 30 without actually needing to be activated by April 30?

Thanks & Cheers!

…Or, if I finish reading 2 posts previous, I can just call customer service!
But, really, is this how they're implementing it? By calling customer service? The promo ad doesn't state that; it states a $40 bonus, not a $40 value. I'm getting one tomorrow, if it's that easy and not requiring a voucher activation!

eternal.alchemy on New phone?

Tue, 05 Apr 2011 14:47:40 -0700

Called customer service and they've got me sorted out. Thanks, iamdrumming and netyang!

netyang on New phone?

Tue, 05 Apr 2011 14:34:01 -0700

eternal.alchemy said:

I just bought a C3...how can I get the two months of free data/texting with my existing sim card? I asked at the store, and they told me that it was only for new customers.

Call the customer service. I bought it before April, the guy was very nice and gave me the 2 months promotion

iamdrumming on New phone?

Tue, 05 Apr 2011 13:50:29 -0700

eternal.alchemy said:

I just bought a C3...how can I get the two months of free data/texting with my existing sim card? I asked at the store, and they told me that it was only for new customers.

What they told you at the store is BS. Give SpeakOut customer service a call. They're the only ones who can get this rectified.

eternal.alchemy on New phone?

Tue, 05 Apr 2011 12:52:56 -0700

I just bought a C3...how can I get the two months of free data/texting with my existing sim card? I asked at the store, and they told me that it was only for new customers.

netyang on New phone?

Mon, 04 Apr 2011 16:40:27 -0700

phonehaver said:

Does anyone know if you buy a C3 if you can use an existing sim/number in it with the two months free data/text? I'd also like to put the new sim in my old phone if possible.

you can use existing number

netyang on New phone?

Mon, 04 Apr 2011 16:39:08 -0700

Jedi99 said:

Does anyone know if the C3 will stream youtube vids with the 7-11 internet package.? TIA

Yes. But It cannot play youtube videos by wifi.

Tundra on New phone?

Mon, 04 Apr 2011 14:14:52 -0700

Hi everyone, i hope someone can help me. I picked up the C3 and love it, however their is one problem. When trying to set up mail or download mail I keep getting the error message (Communication Error Try again). Not sure what to do, SO support said exchange it. FYI I do have the data plan. One thing I did notice is that when sending mail or using twitter the time is off by 1 hr? not sure if it means anything.
Thanks

phonehaver on New phone?

Sun, 03 Apr 2011 21:18:16 -0700

Does anyone know if you buy a C3 if you can use an existing sim/number in it with the two months free data/text? I'd also like to put the new sim in my old phone if possible.

crocgirl on New phone?

Sun, 03 Apr 2011 19:41:04 -0700

i just bought the c3 and 100 air time.
first, it did not automatically ring in @ 50% off. the clerk knew that he had to over ride the price and apply the 50%discount.
second, i asked to split the 100 airtime into two vouchers, 50 + 50, and this was not a problem.

looks decent for texting, and since i went in to buy air time anyway, it seemed like a worthwhile time to upgrade.

siddiquiam said:

Hi I bought a Nokia C3 yesterday. Still could not figure out how to make a phone call. Can I dial a number without first adding to the contcats/ addressbook?

bridonca on New phone?

Sun, 03 Apr 2011 07:03:15 -0700

That sounds like there is something defective on your phone. You should be able to dial the number, and then press the green send key shaped like a phone handset.

siddiquiam on New phone?

Sun, 03 Apr 2011 06:19:53 -0700

Hi I bought a Nokia C3 yesterday. Still could not figure out how to make a phone call. Can I dial a number without first adding to the contcats/ addressbook?

johnnynucleo on New phone?

Fri, 01 Apr 2011 20:20:41 -0700

Actually I'm having the same problem. I went to THREE 7-11's today to buy the C3, and all 3 rang it up with the $100 airtime voucher and the 50% discount didn't come off. I told them to look at the poster that they have on their own front door to explain, but they said that if the discount doesn't come off on the register even after the $100 voucher is rung in, then there is nothing they can do. They don't have the ability to manually adjust anything. Ridiculous. I called the Customer Service, but they are just as useless. They said they would call the store to straighten them out and then call me back, but of course I've heard nothing.

Why don't they sell this online? Makes way more sense, than trusting their product to store employee's who don't know their a$$ from their elbow.

Jedi99 on New phone?

Wed, 30 Mar 2011 08:43:13 -0700

typoprone said:

Tried to buy $100 airtime along with the Nokia C3 today. The woman scanned the phone and told me it doesn't qualify for the 50% discount promo. What's up with that???

She must have made a mistake ...I phoned the 7-11 near me just to verify, and they assured me the C3 is 50 % of with the 100 voucher purchase. Also on the SpeakOut homepage it says 50% off any phone.