The Unofficial Speak Out Wireless Canada Consumer Page - Topic: What is the difference between airtime and balance https://www.speakoutwireless.ca/speak/7-eleven-rates-and-plans/what-is-the-difference-between-airtime-and-balance/ Simple:Press Version 5.7.5.3 stripes17 on What is the difference between airtime and balance https://www.speakoutwireless.ca/speak/7-eleven-rates-and-plans/what-is-the-difference-between-airtime-and-balance/#p14500 7-Eleven Rates and Plans https://www.speakoutwireless.ca/speak/7-eleven-rates-and-plans/what-is-the-difference-between-airtime-and-balance/#p14500 Airtime is when your purchased $ amount expires. Your balance can drop even if you don't make a call due to the 911 monthly fee. The amount deducted from your balance will reduce the amount of money you can use for call time but not the airtime expiry date.

]]> Wed, 23 Dec 2009 02:22:48 -0800 sintoo on What is the difference between airtime and balance https://www.speakoutwireless.ca/speak/7-eleven-rates-and-plans/what-is-the-difference-between-airtime-and-balance/#p14368 7-Eleven Rates and Plans https://www.speakoutwireless.ca/speak/7-eleven-rates-and-plans/what-is-the-difference-between-airtime-and-balance/#p14368 😆 Thanks.

I have a fido phone with plan and I'm in Ottawa.

A couple of weeks ago, I called a Kingston area (same 613 code as in Ottawa but 2 hours drive away). I punch in the number normally just like a local call (613-xxx-xxxx). There is a warning that says something like this: Please wait, we are connecting you to a Long distance number. So I hung up.

It's nice to have a warning, especially with 7-11 pre-paid.

]]> Sun, 20 Dec 2009 15:23:00 -0800 iamdrumming on What is the difference between airtime and balance https://www.speakoutwireless.ca/speak/7-eleven-rates-and-plans/what-is-the-difference-between-airtime-and-balance/#p14331 7-Eleven Rates and Plans https://www.speakoutwireless.ca/speak/7-eleven-rates-and-plans/what-is-the-difference-between-airtime-and-balance/#p14331 I'll try to answer your second question

My phone is based in Niagara Falls, but when I'm up in Port Elgin Ontario, my phone does tell me to add the 1- in front of the phone call, like a long distance call, but because I'm still within my local calling area, I am only billed the local calling rate.

Local calling areas will vary from province to province.

As for your comment about calling the same area code will incur long distance charges, I personally have never seen that. I have to go by what the official SpeakOut says:

http://speakout7eleven.ca/page.....x.php#q_14

They say that all numbers within the same area code are rated as local calls.

Also, here's a grid which will tell you what calls are local, depending on your area code:

https://www.speakoutwireless.ca/wp-content/uploads/long_distance_matrix_aug82008.pdf

One thing I would definitely do is to give SpeakOut customer service a call.

]]> Sat, 19 Dec 2009 13:41:09 -0800 sintoo on What is the difference between airtime and balance https://www.speakoutwireless.ca/speak/7-eleven-rates-and-plans/what-is-the-difference-between-airtime-and-balance/#p14320 7-Eleven Rates and Plans https://www.speakoutwireless.ca/speak/7-eleven-rates-and-plans/what-is-the-difference-between-airtime-and-balance/#p14320 OK Thanks.

I have another question regarding the Long-Distance (at the end of my last post). Could you tell me please ? 🙂

]]> Sat, 19 Dec 2009 04:01:12 -0800 iamdrumming on What is the difference between airtime and balance https://www.speakoutwireless.ca/speak/7-eleven-rates-and-plans/what-is-the-difference-between-airtime-and-balance/#p14298 7-Eleven Rates and Plans https://www.speakoutwireless.ca/speak/7-eleven-rates-and-plans/what-is-the-difference-between-airtime-and-balance/#p14298 Airtime would relate to your expiry date, and balance would be how much money is in your account.
For instance, if you were to add money today, your airtime expiry would be 1 year from now. You could add a $25 airtime voucher. When you apply that voucher to your account, it will give you an expiry date of December 18, 2010. However, you could burn through that $25 quickly, and your balance would reach $0, but technically your airtime expiry date would still be December 18, 2010.

]]> Fri, 18 Dec 2009 21:11:54 -0800 sintoo on What is the difference between airtime and balance https://www.speakoutwireless.ca/speak/7-eleven-rates-and-plans/what-is-the-difference-between-airtime-and-balance/#p14290 7-Eleven Rates and Plans https://www.speakoutwireless.ca/speak/7-eleven-rates-and-plans/what-is-the-difference-between-airtime-and-balance/#p14290 I read the first page and I'm not sure I understand the difference between the airtime left in my account and the balance left in my account ? Also, can I have 0 balance but still have airtime ? And vice versa, can I have 0 airtime but still have balance ?

Thank for helping.

Quote from first page:
13a. What happens if my airtime expires of my balance reaches $0?

If your airtime expires: You have less than 24 hours to refill or your SIM card number becomes void and you need to buy another SO SIM.

If your balance reaches $0 (before your airtime has expired): You have 45 days (or until your airtime expires, whichever is earlier) to refill after your balance reaches $0 or your SIM card number becomes void and you need to buy another SO SIM.

...........
PS: One extra question: When I make a call, is there a warning telling me that's I'm making a long-distance call ? (Meaning: if there's no warning, then I know this is still Local-Calling).
This is because, for example, in Montreal, you have 514-, but in Laval, right beside Montreal, you have a different Area-code, but for all phone-providers, it's still a Local-call, and you don't pay Long-Distance. Same thing between Ottawa and Hull. But you never know, because sometime, you call same Area-code, but it's in fact Long-distance.

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