The Unofficial 7-Eleven Speak Out Wireless Canada Consumer Page 
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8:15 am
September 6, 2011
Offline
I am on the 365 days pre-paid. I just topped up my account before I got the notification about the need to switch to Lucky Mobile. When I activate my Lucky Mobile SIM, they ask me to select a plan. There is no more equivalent pre-paid as far as I can see. In the FQA, unless I read it wrong, it said that my account balance cannot be moved to Lucky Mobile. Am I missing something ? What can I do with the money that I just topped up?
12:06 pm
September 7, 2016
Offline
Your balance will not be transferred. It's not fair and SpeakOut has handled this very badly
https://www.speakout7eleven.ca/faq
Will I be able to transfer my account balance from my SpeakOUT Wireless account to Lucky Mobile?
No. When you move your number to any new wireless provider, including Lucky Mobile, your existing account balance does not transfer. This is standard across all carriers, as you are starting a brand-new service with a different provider, even though you’re keeping your current phone number.We understand this may be disappointing for some customers. That’s why we’ve worked with Lucky Mobile to make this transition as smooth and valuable as possible. You’ll receive a free SIM card, access to affordable monthly plans starting at $19, and bonus data when you sign up with Auto Top-Up — all on Bell’s reliable 4G LTE coast-to-coast network.
