Hello,

Thank you for contacting SpeakOut Wireless. Our airtime vouchers will not expire for over 365 days. If you decided to keep a voucher for an extended period of time, we recommend keeping it in a safe place as it cannot be replaced if it is lost. Also, write down the voucher and PIN number in ink as it tends to fade over time.

AskSpeakOut

> Enquiry Concerns: Airtime
> Comments: I bought an airtime voucher on Dec 31, 2010, I was told by the
> store that I need to use the voucher in 30 days, while your website says it
> is one year (in Terms). So how long does an airtime voucher remain valid
> before it is activated (used for refill)? (Note: I know the airtime is valid
> for 365 days AFTER it is activated, but my question is about the time BEFORE
> it is activated).
>

"You must add your 7-Eleven SpeakOut Wireless refill card to your 7-Eleven SpeakOut Wireless account within one year from the date of purchase, as the Card/PIN expires."

"We are in the process of standardizing all our vouchers to stating 90 days which is now standard for vouchers with or without expiry dates noted on them"

If our voucher doesn't have an expiration date, what happen if we use it 90 days after purchase?

I also bought airtime yesterday, just outside of Toronto, Ont., and there is no validity period printed on the voucher. The voucher does say "$25/$50/$75/$100 all expire 365 days after activation." The date & time of purchase are also printed on it.

Unfortunately the CSR on duty @611 was no help this morning since she thought there was no validity period and I didn't have time to pursue the matter. :frown:

"$25/$50/$75/$100 all expire 365 days after activation."

"Must be applied to your phone within 90days of purchase."

The date & time of purchase is also printed on it.

mjbad2 said:

Yes I can forward that e-mail as soon as I get home.
You can also write to SP or complain. They do respond...bit late but they do.

THX A LOT, MAN. GOT YR MAIL.

mjbad2 said:

Just received e-mail fro SP...yesterday evening...
They will inform all the stores about 90 days. It was 30 days before

mjbad2, would you pls confirm or transfer your letter to me that the $100 airetime for new phone is still for 90 days, Coz either I ask the CSR and the store the answer is 30 days. So........... I already bought one for this promotion and really wanna activate it much much later than now. My email is WINWINXF@HOTMAIL.COM. thank you then. If that is too inconvenient for you. Pls just ignore this.

But even if it is the lowest of the possibilities mentioned, 30 days, why would you need to keep it around for even 30 days before activating it, never mind 90 days? Once the voucher is activated, it's good for a full year, so it's not like you're gaining that much extra time by waiting. And if I understand correctly, all you have to do to reset that year for your entire balance is activate one $25 voucher. Surely you use more than $25 per year?