new SIM needed? | 7-Eleven Rates and Plans | Consumer forum

Does anyone have knowledge of this?

One of my friends is getting email messages saying they might need to switch to Lucky Mobile, or get a new SIM card, in order to not lose their number, because Speakout is exiting the 3G market. I have not gotten that email message - we both have the same model of phone (iPhone SE 3rd gen) that are 4G VoLTE-compatible phones, so we both would seem to be capable of continuing to use Speakout.

Perhaps their SIM is older than mine, thus the system is sending out the messages only to them and not to me because Speakout knows that I'm going to be fine. There are no local 7-11's here in SW Ontario, and the website currently does not offer SIMs for sale. Anyone know how he can get one in September?

Here is the email message:

SpeakOut Wireless is upgrading to a new 4G VoLTE network with better coverage, faster data speeds, and improved rates. To keep your phone number active, you need to take action.

Here are your options:

Option 1 – Switch to Lucky Mobile (Recommended if you want to keep your current phone)

Keep your current 3G phone and your phone number
Enjoy coast-to-coast coverage and affordable plans
Receive a FREE Lucky Mobile SIM card with FREE shipping
Learn More & Switch to Lucky

Option 2 – Stay with SpeakOut (Requires a 4G VoLTE phone)

Upgrade to a 4G VoLTE-compatible phone (most newer iPhones, Samsung Galaxy, Google Pixel, and other LTE Band 2, 4, 7, 66 models with VoLTE)
Pick up your FREE SpeakOut migration SIM at 7-Eleven stores starting the week of September 8, 2025
More details on new plans will be shared soon by email
Already have a 4G VoLTE-compatible phone? GREAT! Pick up your FREE migration SIM in stores starting the week of September 8!

Important: SpeakOut is not going out of business — but you must choose one of these options to keep your number active. If no action is taken, your phone number will eventually be lost.

Thank you for being a valued SpeakOut Wireless customer.

— The SpeakOut Wireless Team