I ordered my $100 + $25 bonus + free SIM card promo package on April 28. It arrived yesterday, May 7. The envelope contained the SIM card, plus a printed receipt for my order. The receipt also had a voucher code for "$100 + $25 bonus" that had been marked in yellow highlighter (I suppose to draw my attention to it). In big bold print underneath it, the receipt had some text saying "Be sure to activate your voucher code by April 30, 2013, in order to get your bonus $25 topup!" And sure enough, when I activated the voucher with the code last night, it only showed $100 on it.

So I called SpeakOut today and pointed out that I'd spoken to a SO CSR before I purchased the voucher on April 28 and was told that if the voucher arrived after April 30 and only activated $100, then I should call to get the $25 bonus taken care of. She said "ok" and asked me a few questions (name, order number on the receipt, etc)...then said "okay, the $25 bonus will be active shortly, you'll receive a text message." Sure enough, about a half hour later, the $25 bonus appeared in my account. So no muss, no fuss.

you can hold off the voucher and wait till dec which is when they usually run the program again.

as for CS, it is usually out of their hand to add money to an account but you may want to try. I personally would not bother with the hassle.

I suppose if they had the same special in Nov you might get the $25 bonus when you apply this $100 top up that you bought now….but you may as well buy the topup then instead of now…

@canadavenyc - you should call Speakout to determine what to do if/when your purchase arrives after Apr 30th.

You're not suggesting that I could indefinitely delay activating the vouchers/SIM, are you? That would actually be ideal, since my PetroCanada credits run out in mid-July, and it would be nice to be able to wait until then to activate the SpeakOut stuff.>

Just a heads up that unactivated vouchers still have an expiry of one year so you can't hold onto them forever. But it shouldn't matter in your situation though because you're only holding off until July.

I would truly be shocked if that is the case!

I'm not currently a SpeakOut customer. I'm currently with PetroCanada and am ready to switch, which is why I bought the vouchers/SIM. So there's no "gap" to fill...unless I'm misunderstanding?

You're not suggesting that I could indefinitely delay activating the vouchers/SIM, are you? That would actually be ideal, since my PetroCanada credits run out in mid-July, and it would be nice to be able to wait until then to activate the SpeakOut stuff.

wait till next round to apply the voucher. just buy a smaller one to fill the gap until then

Since we don't have 7-11 stores in Ottawa, if I buy the SIM card online, will I get a local number based on the address I provide?

Yes. They will give you a number tied to your local area code.

The 20 off is done at the store when you purchase the voucher. It has nothing else to combine. So if the 20 off is still on, you are eligible for getting whatever phone AT THE SAME TIME with 20 off.

Though I would say it is a waste of money to get those phones unless they are free, but that is of course personally opinion.

Just tell them what city you're moving to.

You probably won't get a 905 number. They are pretty much used up. You'll probably get a 289 number. It's the overlay for the 905 area code.

Right, thanks for the info. I saw that there was also 289 there now, makes no difference I guess as long as the 905 and 289 codes are still considered the same for the free LD thing.

You probably won't get a 905 number. They are pretty much used up. You'll probably get a 289 number. It's the overlay for the 905 area code.