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Consumer forum Technical service details Voicemail Button Not Working

Voicemail Button Not Working
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2:55 pm
April 26, 2008


TinCat

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When I first received my phone (Nokia 2760) I somehow screwed up the voicemail button (#1 on the pad) and it wouldn't call my voicemail. So in the menu settings, I changed my voicemail number to my cell phone number. Now when I press #1 to check my voicemail, it calls my phone, but because I'm on the phone (trying to check my messages), it just hangs up.

Does anyone know how to fix it so that I can check my messages from my cell?

Thanks.

1:17 pm
May 24, 2008


Jim

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I had the same problem and just called customer service. They provided me with the voicemail access number for my area which I keyed in at (on Nokia 2610) MESSAGING -> VOICE MESSAGES -> VOICE MAIL NUMBER. Now I can press and hold "1" and I'm prompted for my voicemail password.

I'm in Victoria, so the access number for this area (and Vancouver) is 1.604.762.9993. You need to prefix the number with '**' typed quickly so it produces a '+'. While 604 area codes are generally long distance from Victoria, I'm not charged LongDistance on this number. The only charge is the standard $.20 charge.

6:16 pm
May 24, 2008


Bylo

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See FAQ #15a and especially the link therein.
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