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Consumer forum Technical service details Top up remotely

Top up remotely
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4:38 pm
March 24, 2008


Kay

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Is it possible to fill up my 711 SO phone using another phone? Or even check account balance as well without actually having the 711 phone with me?

Reason is because I got the 711 phone for my mom and she would not know how to top up or know when her balance is low.

When I had her on PC Mobile, I could call a 1-888 # and it would let me top up her account and check her balance.

I didn't think about this before I bought the 711 phone.

I love the convenience of having to top up once a year though. My mom is a super light user… she doesn't answer the phone, only dials out to her children.

7:10 pm
March 24, 2008


sapien

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I don't know of an automated way but SO customer service should be able to help you. Of course, I've never tried to top up someone else's phone either but I don't think they would care as long as you have the PIN for the top up.

9:21 pm
May 18, 2008


Bill

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I have a similar question. I currently live in Vancouver and there are tons of 7-11 around, so it's easy to fill up. But I will be moving to north Toronto and there doesn't seem to be many 7-11 stores. Do I have to fill up by visiting a store? Can I do it over the phone with a credit card or something?
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