The Unofficial 7-Eleven Speak Out Wireless Canada Consumer Page 
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1:39 am
May 19, 2015
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Hi. I am an ex-pat that travels back to Toronto about every 6 months. Last year, I bought a PayG SIM for my unlocked phone and used it while I was in Canada. I brought the SIM back with me and planned to use it when I visit next week, but I think that I may have lost the SIM.
Firstly, what do the SIMs look like? I have a plain white one that has some small printing on it, but I can't recall if that is the Speakout SIM. If it is, it doesn't seem to register down here in the US.
If I cannot find my SIM, can I purchase another SIM and transfer my account to the new SIM so that I can use the money in my account? Or will I have to start a new number and lose the balance in my account?
Thanks for any help you can provide.
2:27 am
January 18, 2009
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You should have no problem transferring to a new sim you buy. I bought a new dual sim phone. Inserted the one sim I was using and transferred another account balance to the sim that came with the new phone.
As long as it had not been previously activated was the only stipulation. To prevent merging balances I imagine.
