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Porting from Fido to SO
September 24, 2010
12:32 pm
jc2ho
Member
Forum Posts: 7
Member Since:
September 23, 2010
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I am currently a Fido pay as you go customer. Recently I lost the SIM card along with the phone. Now I'm thinking about switching to SO. I do have another unlocked GSM phone. I can either buy a SO SIM card from someone on the board (with or without an assigned number) or from 7-11 directly (SIM + phone). My question is: would I be able to port my old Fido number to SO? E.g. do I need any information on the actual Fido SIM card in order to do the porting? I am the legal owner the Fido SIM (obviously), but I am just afraid someone might have picked up my lost SIM card and uses it. I do have the PIN for my Fido account which no one else should know. I appreciate any help. Thanks.

September 24, 2010
1:07 pm
bridonca
Moderator
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April 22, 2009
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I did a port to Speakout from FIDO. All Speakout needed was some info that was on my FIDO web account. If you have a FIDO phone bill, that works also.

September 24, 2010
1:25 pm
jc2ho
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Forum Posts: 7
Member Since:
September 23, 2010
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But I don't have the bill, because I'm on pay as you go. Do you know what specific info SO would need, apart from the phone number?

September 24, 2010
1:54 pm
Jamesey
Alberta
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Forum Posts: 127
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August 31, 2009
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Call Speakout customer service at (866) 310-1023 and ask what information they need to port from Fido's pay as you go service. Far better than us trying to guess for you. :)

September 27, 2010
1:21 pm
jc2ho
Member
Forum Posts: 7
Member Since:
September 23, 2010
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Thanks. Just to follow up. SO simply needs the 9-digit account number and 4-digit password. I was told that the porting should take less than 3 days.