Porting from Fido to SO | Technical service details | Consumer forum


 

 
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Porting from Fido to SO

UserPost

12:32 pm
September 24, 2010


jc2ho

Member

posts 7

I am currently a Fido pay as you go customer. Recently I lost the SIM card along with the phone. Now I'm thinking about switching to SO. I do have another unlocked GSM phone. I can either buy a SO SIM card from someone on the board (with or without an assigned number) or from 7-11 directly (SIM + phone). My question is: would I be able to port my old Fido number to SO? E.g. do I need any information on the actual Fido SIM card in order to do the porting? I am the legal owner the Fido SIM (obviously), but I am just afraid someone might have picked up my lost SIM card and uses it. I do have the PIN for my Fido account which no one else should know. I appreciate any help. Thanks.


1:07 pm
September 24, 2010


bridonca

Moderator

posts 1113

I did a port to Speakout from FIDO. All Speakout needed was some info that was on my FIDO web account. If you have a FIDO phone bill, that works also.

1:25 pm
September 24, 2010


jc2ho

Member

posts 7

But I don't have the bill, because I'm on pay as you go. Do you know what specific info SO would need, apart from the phone number?

1:54 pm
September 24, 2010


Jamesey

Alberta

Member

posts 127

Call Speakout customer service at (866) 310-1023 and ask what information they need to port from Fido's pay as you go service. Far better than us trying to guess for you. :)

1:21 pm
September 27, 2010


jc2ho

Member

posts 7

Thanks. Just to follow up. SO simply needs the 9-digit account number and 4-digit password. I was told that the porting should take less than 3 days.