Online top up didnt' work? | Technical service details | Consumer forum


 

 
You must be logged in to post Login Register


Register? | Lost Your Password?

Search Forums:


 






Wildcard Usage:
*    matches any number of characters
%    matches exactly one character

Online top up didnt' work?

UserPost

3:17 pm
September 8, 2011


starvinmarvin

Member

posts 13

I thought I bought airtime online (I don't have online account) a few days ago but it didn't go through? Website asked me my phone number and billing / credit card information. After I filled out all info, website took me to a page with not much info. I thought it was weird confirmation page.

I called speakout and talked to a rep and she asked if I activated airtime and if it gave me a prepaid card number. I said no and she said she can't help cuz website support department is closed and redirected me there so I can leave a message. System put me on another long hold so i hung up.

I'm confused. My remaining balance expires in 2 days. I think I'll just go to 7/11 and buy air time voucher to be safe. If charge shows up in my credit card later, I'm gonna be pissed. How is online top up supposed to work?


4:01 pm
September 10, 2011


howi

Member

posts 29

starvinmarvin,

What computer operating system and browser you are using? I find that some scripts written for the sites are not responsive if I use some browsers other than Internet Explorer.

1:08 pm
October 7, 2011


Ray

Member

posts 11

I experienced the same thing as starvinmarvin.

On the second page of checkout, I got the error:
"Invalid merchant URL"

Has anyone successfully topped up online with SO?

2:13 pm
October 7, 2011


iamdrumming

Niagara Falls

Moderator

posts 1531

I have topped up online a couple times with no problems.

6:26 pm
October 7, 2011


Ray

Member

posts 11

What browser are you using, iamdrumming?

7:38 am
October 8, 2011


iamdrumming

Niagara Falls

Moderator

posts 1531

I always use Firefox.

4:58 pm
October 9, 2011


Ray

Member

posts 11

I use Firefox as well. Oh well, went to 7-11 and bought a voucher.
Will try online top-up a year from now ;)