New phone - doesn't work? gives four beeps for every call | Technical service details | Consumer forum


 

 
You must be logged in to post Login Register


Register? | Lost Your Password?

Search Forums:


 






Wildcard Usage:
*    matches any number of characters
%    matches exactly one character

Consumer forum Technical service details New phone – doesn't work? gives four beeps for every call

New phone – doesn't work? gives four beeps for every call
Print this Post
Page:   1  
UserPost

12:13 am
September 4, 2007


JamesBrown

Guest

Print this Post
1

Hi, I just got a new 1600 with the 100 minutes package. I insert my battery and turn on the phone. At 9pm PST today, when I try to make any calls, to any number, including *888 and *777 the phone waits a few seconds and immediately I get four beeps and the call is instantly cancelled. Anyone know whats going on? Is this normal/abnormal?

12:14 am
September 4, 2007


JamesBrown

Guest

Print this Post
2

Just to add, I appear to be getting a strong signal. I've put the SIM card into my unlocked rogers phone and it gives me the same behavior (instant cancelled call)

12:19 am
September 4, 2007


Bloodshot

Guest

Print this Post
3

do you have to call CS to have the phone activated or is it supposed to be ready to go off the hop?

2:04 am
September 4, 2007


JamesBrown

Guest

Print this Post
4

you're right…..got it activated. i was told that it would be working instantly, not so much it turns out.

4:01 pm
September 4, 2007


joeblowurho

Guest

Print this Post
5

I have the same problem, so who do you call to get the phone activated?

4:25 pm
September 4, 2007


joeblowurho

Guest

Print this Post
6

nevermind, i found the # on the homepage

4:57 am
February 28, 2008


Asif

Guest

Print this Post
7

JamesBrown said:

Just to add, I appear to be getting a strong signal. I've put the SIM card into my unlocked rogers phone and it gives me the same behavior (instant cancelled call)

I put my Fido sim in 711 speakerphone(which was not yet acivated) and after putting Fido sim and then it shows Fido and It was on fido network and I was able to use on Fido network.

6:38 pm
April 29, 2008


fugout

Guest

Print this Post
8

I'm currently experiencing the same problem. I just bought the 1600 and I cannot make ANY outgoing calls. Not even 611, *777 or *888 work. I also get beeps after hitting send and there is no dial tone before the call is automatically cancelled.

Does anyone know how long activation is supposed to take? 2 hours?

7:53 am
April 30, 2008


Bylo

Guest

Print this Post
9

I cannot make ANY outgoing calls.

Call SO customer service from another phone and ask for help.

Does anyone know how long activation is supposed to take? 2 hours?

SO phones are all pre-activated. The problem, whatever it is, is something else.

2:57 pm
February 18, 2009


Paxalot

Newbie

posts 2
Print this Post
10

I bought a new phone and I got three beeps when I tried to call out. I called the customer service number and they told me that my number did not exist on their registry. I had to take out the SIMM and read various numbers to them off the back of the phone. Then they said they would reactivate the phone and it should be available to call out after 1/2 hour.
Page:   1  
Topic RSS