New account, old SIM card? | Technical service details | Consumer forum


 

 
You must be logged in to post Login Register


Register? | Lost Your Password?

Search Forums:


 






Wildcard Usage:
*    matches any number of characters
%    matches exactly one character

Consumer forum Technical service details New account, old SIM card?

New account, old SIM card?
Print this Post
Page:   1  
UserPost

9:57 am
May 21, 2010


bondjimbond

Newbie

posts 2
Print this Post
1

I switched to a new provider (Wind), and ported my SpeakOut number to my new account. My dad recently asked for my old SpeakOut phone, so I gave it to him, expecting that he could just activate a new account with the old phone. Apparently not – he's telling me:

"I tried to activate your old phone but since you took the phone number with you the sim card is no longer useful. If you would have asked speakout for a new number to keep the account active it would have worked however now it is dead and so to the SIM card. For $25 plus a phone time voucher they will send me a new SIM card."

Is this correct? Can he not just ask to activate a new account with the same SIM? Is there a way to do this? Seems pretty wasteful to buy a new card when the old hardware should work just fine.

11:16 am
May 21, 2010


andreww

Toronto

Member

posts 648
Print this Post
2

Call customer support and ask them if they can reactivate the SIM. I would think that is something they could do.

11:51 am
May 21, 2010


mjbad2

Member

posts 124
Print this Post
3

bondjimbond said:

I switched to a new provider (Wind), and ported my SpeakOut number to my new account. My dad recently asked for my old SpeakOut phone, so I gave it to him, expecting that he could just activate a new account with the old phone. Apparently not — he's telling me:

"I tried to activate your old phone but since you took the phone number with you the sim card is no longer useful. If you would have asked speakout for a new number to keep the account active it would have worked however now it is dead and so to the SIM card. For $25 plus a phone time voucher they will send me a new SIM card."

Is this correct? Can he not just ask to activate a new account with the same SIM? Is there a way to do this? Seems pretty wasteful to buy a new card when the old hardware should work just fine.

SPK is correct. Buy a new SIM…I have done that with my two other phones.
When I will port my 3rd to Telus then that SIM will be useless.
Page:   1  
Topic RSS