If you have a phone/device specific question. It should go in the "Phone/Device Issues and Features" forum. It would also be good to state what exact device you have, so people would know and can help you out. Also, using the search feature is helpful to see if your questions have already been answered.
This site is run by a 7-Eleven Speak Out Wireless customer. I am not a 7-Eleven employee, nor do I receive any compensation from them for providing this site. The goal is simply to share consumer information with others.