In the past few weeks I've been looking for a new prepaid phone provider, and google gave me this site as one of the search result.
I've been comparing different plans and it seemed to me 7-11 is the best. (I'm a student at University of Waterloo, but my home is at Toronto) The problem with most other services is that calls from Toronto to Waterloo and back would be considered long distance, but according to the info on this site: http://www.speakoutwireless.ca…..g82008.pdf 7-11 counts it as local.
So I drove to 7-11 today (took me 1 hour to get there…), and was planning to buy the $100 prepaid card. Just to make sure, I asked the cashier before purchasing if calling from toronto to waterloo would consider local, and he said no, but he's not sure and asked me to call customer support. I called customer support and asked. She says only calls within the city are local. Calling to the number 226 (waterloo/kitchener extension) with a 416/647 number is not. So I got back empty handed thanks to this site.

"Are all numbers in my area code considered a local call?

Yes. SpeakOut Wireless offers a larger calling area than traditional Wireless service providers. In fact, many areas in your province are considered a local call. See the current SpeakOut Rates.

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Clicking on Rates does not redirect to anything, I'm guessing it's already removed. The clerk can be wrong, but how can the customer support person be wrong?